Help Library

Topic

  • Document Contents
    Troubleshooting
    [LG TV Screen] The screen is dark.
    If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
  • Document Contents
    Operation
    Forgot your password?
    Forgot your password?SymptomYou can set/reset the password. Initial passwordis “0000” and user can change it. ※ If you forgotyour password, you can initialize it only through customer service. Carefullyset your password.※ Things to check Lo...
  • Document Contents
    Troubleshooting
    Do you have sound but no picture?
    Do you have sound but no picture?SymptomFor OLED, LED, LCD, PDP products, it takes time to display an image.How to fixCheck if the LG logo appears on the screen when you turn it on.If you are using set-top box, check if it is turned on.※ Fo...
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    Operation
    Do you have stain or dirt on the screen?
    Do you have stain or dirt on the screen?SymptomWhen the screen gets dirtyHow to fixWipe gently with a soft cloth or cotton flannel to prevent scratch.[To prevent scratch] ① When cleaning the product, comply with the guidelines. ② Use keys o...
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    Operation
    Do you want to lock a particular channel and external input?
    Do you want to lock a particular channel and external input?Symptom Do you want to lock a particular channel, external input, or APP of SmartTV? You can lock a particular channel or external input throughLock feature and if you enter passwo...
  • Document Contents
    Operation
    I want to set Auto Tuning.
    I want to set Auto Tuning.SymptomDo you want to watch TV with antenna connected since you bought new TV, movedits position, or moved to a new house? How to fixIf you connect wall antenna socket and TV Antenna/Cable In through antenna cablea...
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