Help Library

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  • Document Contents
    Troubleshooting
    [LG TV Screen] The screen is dark.
    If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
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    Operation
    Forgot your password?
    Forgot your password?SymptomYou can set/reset the password. Initial passwordis “0000” and user can change it. ※ If you forgotyour password, you can initialize it only through customer service. Carefullyset your password.※ Things to check Lo...
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    Operation
    Do you want to lock a particular channel and external input?
    Do you want to lock a particular channel and external input?Symptom Do you want to lock a particular channel, external input, or APP of SmartTV? You can lock a particular channel or external input throughLock feature and if you enter passwo...
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    Operation
    Do you have stain or dirt on the screen?
    Do you have stain or dirt on the screen?SymptomWhen the screen gets dirtyHow to fixWipe gently with a soft cloth or cotton flannel to prevent scratch.[To prevent scratch] ① When cleaning the product, comply with the guidelines. ② Use keys o...
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    Troubleshooting
    What kind of product are you using?
    What kind of product are you using?SymptomAll the electronics generate heat due to circuit operation and the way theyoperate may vary.- LCD TVIt lights through lamp. It controls the volume of light permeation to implementcolor. When heat fr...
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    Troubleshooting
    Do you hear noise from the back part of TV? (Fan noise)
    Do you hear noise from the back part of TV? (Fan noise)SymptomIs there noise in the speaker or backside of TV?.How to fix- Noise at the backside of TV① When you initially use LCD product, it generates a lot of heat so the fanrotates to cool...
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