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  • Document Contents
    Troubleshooting
    How to Reverse the Door
    How to Reverse the DoorSymptomTo changethe directionfor opening the door How to fixThe doors are generally designed to open from left to right.Soyou can’t change it to open from right to left.But for the models below, you can change it.1. C...
  • Document Contents
    Troubleshooting
    [LG refrigerator temperature] I’m curious about how to control the temperature.
    Controlling the temperature varies depending on the location of the temperaturecontroller and the product.The shape and the displayed contents may vary by model, so please check theinstruction manual.Try this--------A model with the tempera...
  • Document Contents
    Troubleshooting
    Weak Cooling in Fridge Side
    Weak Cooling in Fridge SideSymptomWarm refrigerator, Weak refrigeration, Food spoils easily.Cause1.Check Ref.① If doors are not closed properly, cool air will flow out and warm air willflow in, which may cause weak refrigeration.② If there ...
  • Document Contents
    Troubleshooting
    [LG ThinQ] [Wi-Fi Settings] How to configure LG ThinQ Wi-Fi connection and smart phones
    Try this--------Preparations for connecting to ThinQ➔ Wi-Fi router checklist * The ThinQ app supports 2.4Ghz Wi-Fi to ensure enhanced connectivity with the product. Select a wi-fi router the name (SSID) of which does not contain 5G or 5Ghz....
  • Document Contents
    Troubleshooting
    How can I prevent ice cream and other foods from melting? (Standard refrigerator)
    How can I prevent ice cream and other foods from melting? Symptom 1. Ice cream melts in the freezer. Reason 1. Ice cream melts when temperature is higher than – 20 ℃ (-4℉), whenthe refrigerator door is opened frequently in summer. 2. If it ...
  • Document Contents
    Troubleshooting
    [LG refrigerator error codes] Text saying [Er(E) DH or H] appears on the display.
    An [Er(E) DH or H] appearing on the LED lamp display is a defrosting (frost, iceremoval) failure error code that requires a product inspection.[Er(E) DH or H] (defrosting-related) error➔ It is a defrosting failure caused by ice accumulation...
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