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  • Document Contents
    Troubleshooting
    Error Codes
    Error Codes SymptomError Codes How to fixError CodeThis indicates failure mode.Try unplug power cord and plug againafter 2~3 minutes later.If the problem is not solved, Service is required.
  • Document Contents
    Operation
    Control Panel Issues
    Control Panel Issues SymptomControl Panel Issues How to fixCan the film over the control panel be removed?Yes. The film over the control panel is there to protect it during shipping. Itserves no functional purpose. It can be left on, but ov...
  • Video Contents
    Operation
    [Video]LG NeoChef™ - Manual Cook Time and Quick Start
    [Video]LG NeoChef™ - Manual Cook Time and Quick Start
  • Document Contents
    Troubleshooting
    Cooking Issues) Improper Defrosting
    Cooking Issues) Improper DefrostingSymptomCooking IssuesCauseImproper Defrosting How to fixIs cookware approved for microwave use? Not all dishes are microwave safe. Check the specifications for the cookware. Ifit is not approved for microw...
  • Video Contents
    Operation
    [Video]LG NeoChef™ Microwave Oven - Slide Touch Keys
    [Video]LG NeoChef™ Microwave Oven - Slide Touch Keys
  • Document Contents
    Operation
    Cooking Issues) Overcooking / Undercooking
    Cooking Issues) Overcooking / UndercookingSymptomCooking IssuesCauseOvercooking How to fixWas the time/cooking powerlevel set correctly?If the time and power levels were not set properly, the unit will not cook foodproperly. Each unit has d...
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