Skip to Contents Skip to Accessibility Help

SK9Y

Help Library

Topic

  • Document Contents
    Troubleshooting
    I can’t complete the initial setup (Wi-Fi connection) of the sound bar
    Causes and Symptoms------------------- * I tried to setup the sound bar with the [Google Home] app, but it did not seem to finish properly. * Wi-Fi connection is failed during the initial setup of sound bar.Try this--------1. Terminate the ...
  • Document Contents
    Troubleshooting
    LG Sound Bar S95QR : Simple User Guide
    Try this--------Making an HDMI cable connection to watch TV1. Using the HDMI cable, connect the HDMI ▶ TV (eARC / ARC) port on the back ofthe sound bar to the HDMI IN (ARC) port of TV.2. Until the status window says ‘OPT/HDMI ARC’, repeated...
  • Document Contents
    Troubleshooting
    [LG Audio] Can I connect an additional speaker?
    Causes and Symptoms------------------- * I want to connect an additional speaker.When using other speaker, make sure that it has the same output and impedance ifyou want to have good sound quality.If not matched, then distorted sound could ...
  • Document Contents
    Troubleshooting
    It can't recognize USB
    SymptomUSB storage is not recognized. How to fixIt can only recognize Flash type USB storages that supports USB 1.1 and 2.0version with FAT16 , FAT32 , NTFS format.- exFAT format is not supported.- Only some models support USBexternal hard ...
  • Document Contents
    Troubleshooting
    [LG Audio] I see double colors on the screen when playing a DVD.
    Try this--------You need to disable the Progressive SCAN option.Long press the Stop button for more than 5 seconds while with No Disc.If it does not work then long press the P-SCAN button.Some models require that you press the Stop button f...
  • Document Contents
    Troubleshooting
    The image is enlarged
    The image is enlargedSymptom The image appears to be too large. How to fixYou can adjust the aspect ratio using the remote control. (Refer to the user’smanual.) You may select 4:3, 16:9, or others.
See more

Contact

Telephone
Email
Customer Feedback
Your Voice to The President
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.