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[LG Styler odor] Myclothes are still smelly after the Normal cycle is complete

Troubleshooting Washing Machines 01/27/2023

At a glance

Styler uses air and steam to remove odors from clothes.
Clothes that have been left in the closet for a long time or clothes with old stains have odor particles embedded in the fabric, so they may be still smelly even if you use the [Normal] cycle in the [Refresh] menu.
Also, if your clothes are not completely dry, moisture and odor particles may remain in the clothes.
If you do not regularly clean the inside of the Styler and its parts, it can cause unpleasant odors as well.
Note

For clothes made from fur, leather, or silk that may be deformed or discolored, use the Special Care cycle.

Use the [Fur/Leather] cycle in the [Smart Download Course] menu on the ‘LG ThinQ’ app.

Try this

Did you put clothes that had been left in the closet for a long time or clothes with a strong smell in the Styler?

→ Wash your clothes before using the Styler or run the [Heavy] cycle in the [Refresh] menu or run [Sanitary].

It removes the odors on your clothes more effectively if you use the Styler right after the odors are absorbed into the fabric.
If odors still remain on your clothes after the [Normal] cycle in the [Refresh] menu is complete, run the [Heavy] cycle in the [Refresh] menu or the [Normal] cycle in the [Sanitary] menu that sprays more steam.

Wash your clothes before using the Styler or run the [Heavy] cycle in the [Refresh] menu or run [Sanitary]._tips
Are your clothes damp after the [Refresh] cycle is complete?

→ Run the [Normal] cycle in [Gentle Dry] one more time.

For damp or thick clothes, moisture or odors may still remain on the fabric after the [Refresh] cycle is complete because they aren’t completely dry.
In that case, run the [Normal] cycle in [Gentle Dry] one more time.
Also, if you leave the Styler close for a long time after the cycle is complete, the moisture and odors that remained inside the Styler may be absorbed into your clothes.
After the cycle is complete, take out the clothes immediately and leave the Styler open for air circulation.

Run the [Normal] cycle in [Gentle Dry] one more time_tips
Has it been a long time since you cleaned your Styler?

→ Clean the inside of the Styler and its parts regularly.

If you don’t clean the inside of the Styler or its parts such as the water tank, aroma filter, etc., the remaining contaminants may create odors.
Follow the steps below to clean it.
How to clean the inside of the Styler
How to clean the inside of the Styler_tips

1. Use a clean cloth to wipe each side of the Styler.

2. Remove the lint filter grill located at the front side of the bottom of the Styler to remove dust.

3. Run the [Normal] cycle in the [Sanitary] menu without putting any clothes inside the Styler.

4. After the cycle is complete, leave the Styler open for air circulation.

How to clean the water tank or drain tank
Use a damp cloth to clean the outside of the water tank and use a cleaning brush to clean the inside of the water tank.
If odors still remain after cleaning the water tank, clean the inside of the water tank using a disinfectant tablet such as Aquatabs, which can be purchased online.
How to clean the aroma filter

How to clean the aroma filter_tips

1. Open the Styler, take out the aroma filter, open the cover, and remove the aroma sheet.
Soak the aroma filter in warm water and clean it thoroughly with a damp towel.

2. Use a dry towel to wipe the aroma filter.
Insert a new aroma sheet, close the cover and place it back into the Styler.

Need more help?

Try [Email Us] and [Email Us] on the LG Electronics website.
If you click [Repair Services], a professional service manager will help you with accurate product diagnosis and inspection.

This guide was created for all models, so the images or contents may be different from your product.
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