If cold weather continues, the water supply hose or the drain hose through which water enters the Mini Washer may be frozen.
In such a case, remove laundry from the Mini Washer and melt/thaw any ice inside the machine.
Causes and Symptoms
- [FF] (Freeze Failure), [OE] (Water Outlet Error) or [IE] (Water Inlet Error) appears on the display window and the Mini Washer is inoperable.
Try this
If the inside door of the Mini Washer will not open, thaw it using a towel soaked in hot water.
➔ When the ice melts and the inside door opens, check if the Mini Washer operates normally.
If it does not open, soak a towel in hot water and wrap it around the inside door and wait 5 minutes.
If there is laundry, remove it.
Opening and closing the drawer forcibly whilst the inside of the Mini Washer is frozen may damage parts and may result in a failure.
Is an IE error displayed or is water not supplied to the tub?
➔ Thaw the water supply hose and the faucet using hot water.
An [IE] (Water Inlet Error) error is displayed when a proper amount of water is not supplied to the tub within approximately 8 minutes.
If the water supply hose or the faucet is frozen so that water is not supplied to the washing machine, thaw the water supply hose and the faucet as below.
To continue to remove ice from the Mini Washer tub and the drain hose, read the following.
Opening and closing the drawer forcibly whilst the inside of the Mini Washer is frozen may damage parts and may result in a failure.
Does [FF] or [OE] appear on the display window?
➔ Thaw the tub and the drain hose with hot water.
At this time, an amount of water to submerge the tub blades is appropriate.
Next, close the inside door and wait approximately 1 hour for the inside of the drain pump to thaw.
4. If [IE] appears again on the display window and water is not supplied to the tub, pour hot water until the tub blades are submerged in water and run the [Small Volume Boiling] course again for 1 hour.
6. Open the drawer, turn on the power again, select [Rinse+Spin-dry] and press the [Start/Pause] button to remove water from the tub completely.
7. At this time, if [OE] is displayed, it indicates that the inside of the drain hose is frozen. Soak a towel in hot water and wrap it around the frozen part of the drain hose to thaw it.
Turn on the power and select [Rinse+Spin] and see if the washing machine operates normally.
If "9” is displayed on the display window, press the [Start/Pause] button to spin-dry for 1 minute.
Any water remaining inside the Mini Washer and the drain hose should be removed.
Open the residual water removal hose cap and remove water completely.
Next, close the cap, insert the residual water removal hose back into its original position and close the drawer.
(The shape of the residual water removal hose may vary by model. For detailed contents, refer to the manual.)
This guide was created for all models, so the images or content may be different from your product.
