Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

[LG Dryer] [Electric heat pump] A dE error is displayed

Troubleshooting

Causes and Symptoms

  • If excessive bulky laundry has been added.
  • The process in which the new product's door gasket settles in place.

An [dE] error will show on the display if the dryer door is opened during drying. The dryer then stops the operation.

dE error code displayed

Try this

Do not put excessive or bulky laundry into the machine.

Excessive or bulky laundry may cause the door to open.
Be sure to fill only half of the drum with laundry that has completed the spinning process.

New products go through a process where the dryers’ door gaskets gradually settle into place.

After 2-3 uses, double check that the door opens with the door gasket in place.

Wait! Here are more tips
If the dryer door opens, close it again and press the start/pause button to resume drying.

This guide was created for all models, so the images or content may be different from your product.

*Required question