Skip to Contents

55UH5E-B.ATC

Help Library

Topic

  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
  • Document Contents
    Troubleshooting
    No audio when connecting PC with HDMI.
    No audio when connecting PC with HDMI.SymptomNo sound when connecting to PC through HDMI .CauseWhen connecting TV to PC through HDMI, if the sound comes out from PC speakers,you need to configure at Windows Control Panel. How to fixCheck co...
  • Document Contents
    Operation
    How can I watch digital broadcasting?
    How can I watch digital broadcasting? SymptomTo watch digital broadcastingHow to fix 1. Only when you can receive digitalsignal, you can watch digital broadcasting through Auto Tuning.2. For analogue TV users, you can install a receiver thr...
  • Document Contents
    Troubleshooting
    Power delay
    Power delaySymptomFor OLED, LED, LCD, PDP products, it takes time to display an image.How to fixCheck if the LG logo appears on the screen when you turn it on.If you are using set-top box, check if it is turned on.※ For some OLES and other ...
  • Document Contents
    Troubleshooting
    Key locked message appears when pressing the button on TV body.
    Key locked message appears when pressing the button on TV body.SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixNon-Smart TVYou can turn on/off Key Lock with remote control as below.Menu→...
  • Document Contents
    Troubleshooting
    Dots are twinkling in certain part of the screen.
    Dots are twinkling in certain part of the screen.SymptomSpot appears on some part of the screen or the spot twinkles.How to fix1. If the product has picture test or USB function, check if the same symptomoccurs on the same area when using t...
See more

Contact

Telephone
Email
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.