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[ThinQ] (iOS) “Incorrect password for network LGE_AC_~~~” error pop-up appears when registering an air conditioner.

How to Use LG ThinQ■ An error pop-up saying Wi-Fi password is incorrect - Under “Enter Password“ page, do you see a pop-up that says Incorrect passwordfor network “LG_AC_XXXX”? 1)Agent: To enter a password, repeat the last 4 characters of ...
Troubleshooting
Why does my air conditioner smell like must when it starts blowing?

Why does my air conditioner smell like must when it starts blowing? Symptom My air conditioner smells musty when it starts blowing. Cause 1. As you find foul odor occurs when a wet laundry is leftunattended for a long period of time, bad sm...
Troubleshooting
[LG Air Conditioner Error Code] SP/CP/PO appear on the display

SP, CP and PO are displayed when [Power Cooling] is set.The power cooling function is displayed as Power Cooling, Ice Cool Power, SuperCool Power, and Turbo Z depending on the models.Power cooling functionThe function cools indoor environme...
Troubleshooting
[LG Air Conditioner Power] The air conditioner turns on by itself once the power cord is plugged in

If the auto restart function is set, the air condition starts running at oncewhen plugging the power cord in.What is the auto restart function?If power to the running air conditioner is shut down because of unexpectedblackout or other exter...
Repair
[LG Air Conditioner Heating] Cannot select heating.

Try this--------Check if the model that you use is intended for both heating and cooling.Check if the remote controller is the one provided when you purchased the model.→ It is possible to set the power supply or cooling mode, even in case ...
Operation
[ThinQ] Unable to register air conditioner in ThinQ app.

How to Use LG ThinQ■ When registering AC on ThinQ app, the screen stops at “Connect Product” step 11. On which screen are you experiencing the registration failure problem? * Customer: The screen freezes at “Connect Product” step 1.1)Unplu...

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