Skip to Content Skip to Accessibility Help
About Cookies on This Site

We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. If you agree to all of our cookies select “Accept all” or select “Cookie Settings” to see which cookies we use and choose which ones you would like to accept.

Cookies Setting
Absolutely Necessary Cookies
These are cookies that are absolutely essential to running a website. This category of cookies cannot be disabled.
Functional Cookies
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
Social media
Connect with your social channels to share LG Technology with friends for example on Facebook and Twitter.
Analytics Cookies
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
Advertising Cookies
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.

Free OLED TV power board replacement service

04/19/2021
Print
Copy Link

Share this content.

You can share the items you like with your friends.

LG Electronics Free OLED TV Power Board Replacement Service

LG Electronics New Zealand has begun offering a free power board replacement service for selected OLED television models manufactured between 2016 and 2019. The service aims to prevent a possible issue whereby the power board could overheat and fail.

The service program involves the replacement of the power board to avoid the possibility of a potential issue in the future and ensure greater reliability. We are confident that the replacement of the power board will avoid the problem occurring. The issue is isolated to one component and other parts of the television are not affected. 

As this is a preventative service campaign which is being undertaken to address a possible quality issue only, there is no safety risk.

The list of effected OLED TV models and their production years is detailed below:

Year of production

Models

2016

OLED65E6, OLED65G6, OLED77G6

2017

OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7, OLED77W7

2018

OLED65G8, OLED65W8, OLED77C8, OLED77W8

Up to Sept 2019

OLED65W9, OLED77B9, OLED77C9, OLED77W9

Once you have confirmed you have one of the above OLED TV Models - please contact LG Electronics New Zealand on 0800 665 010 to arrange a replacement service.

Return to results