Causes and Symptoms
- The power cord is not properly plugged in the outlet.
- The circuit breaker tripped all of sudden during use.
If the power cord is loosely plugged in, the electricity supply can be unreliable and food stored in the refrigerator may melt.
The appliance may not have power if there is a problem with the outlet and electricity is not being supplied.
Try this
Did the circuit breaker trip?
➔ Reset the circuit breaker.
If the circuit breaker does not reset, turn off the product’s power first and then reset the circuit breaker.
If the circuit breaker does not reset after doing so, there may be a problem with the building electricity supply. If that is the case, you will need to consult the management office or a power supply specialist.
However, if the breaker does not reset while the product is turned on, it may be a product defect.
If that is the case, please request for inspection by an LG service technician.
Is the power plug connected to a power strip?
➔ It is recommended to plug the refrigerator directly into a wall outlet.
Power strips commonly used in homes have a maximum wattage limit.
Therefore, if multiple appliances of high power consumption are connected to the same power strip, they will overload the power strip.
So, please plug the refrigerator directly into a wall outlet.
Is the power cord properly plugged into a wall outlet? Is the outlet perhaps faulty?
➔ Plug the power cord properly into an outlet, making sure it is not loose.
Check if other electric appliances have power when plugged into the outlet.
Then plug the refrigerator into the outlet and turn on the refrigerator.
If other electric appliances also do not have power when plugged into the outlet, the outlet is faulty.
This guide was created for all models, so the images or content may be different from your product.