Different kinds of noises can be heard from the washer during use. When components of the
washer,
particularly the motor parts, operate, various kinds of noises can occur.
Rest assured, the sounds you're experiencing are typical during regular operation.
Please refer to the information provided below to find out more.
If the noise you are experiencing does not match any of the noises mentioned below, or if the noise is
excessively loud,
please reach out to LG customer support and request a product inspection.
Try this
Some models have a door locking option. The door lock mechanism operates when a cycle starts or
finishes.
You may hear “banging noises” when the door locks or unlocks.
Rest assured as this is a normal operating sound made by the door lock.
Prior to wash or spin cycles, the gear motor rotates to gauge the weight of the laundry.
While these gears are in motion, a distinct 'click clack' noise may be heard.
Should this noise be unusually loud, or the tub fails to rotate, or if an error occurs, kindly
request for an inspection.
When water is supplied to the washer, whooshing sounds may be heard due to the high water
pressure.
If the noise is too loud, please follow the below steps.
➔ Adjust the pressure. When high water pressure puts strain on the inner components of the
washer, noise can be created.
Lowering the water pressure using the faucet or water supply valve can be helpful.
➔ Check the water supply hose. If there are sediments and other substances building up in the
hose or if the hose is kinked, noise can occur.
Disconnect the hose and clean it.
If necessary, change out the hose.
➔ Check the water filter. When there is a build-up of sediments and other substances in the
water filter,
the flow of water is blocked, and noise can occur.
Remove the filter and clean it thoroughly.
The balance ring is a component located on the upper part of the washer that helps to reduce
vibrations.
The ring is filled with salt water solution. When the tub is shaken, noise occurs because of the
solution inside.
During washing, the motor rotates the inner tub base. The rotation of the inner tub base can
make a low, humming noise.
A 'thunk' sound is heard when the tub momentarily pauses for left-right reversal.
These sounds are normal motor operation noises, and especially in confined or enclosed spaces,
the sounds may be more pronounced.
When automatic Tub Clean is in operation, water is sprayed onto the rotating tub during the spin
cycle.
This process may cause noise similar to clanging or drilling. Automatic Tub Clean operates from
time to time based on specific conditions,
so the sound may not always occur but rather intermittently.
When zippers, buttons, coins, and similar objects inside the laundry collide with the tub,
clattering or rattling sounds can be heard.
Additionally, if foreign objects are caught in the tub holes or the tub base, noise can occur as
the tub rotates and scrapes against the obstacles.
➔ If there are foreign objects inside the tub, please remove them.
After taking out the laundry, check the tub for any objects like coins or wires.
If there are objects lodged inside, remove them by using tools.
If the laundry is not evenly spread out inside the tub, but rather shifted to one side, noise
can occur.
If that is the case, press the [Start/Pause] button to stop the washer, take out the laundry,
spread it out evenly, and then resume Spin cycle.
Especially when washing bedding, selecting the [Bedding / Blanket] cycle can reduce noise
created during spinning.
-
Laundry net: Use a laundry net that is appropriate for the amount and volume of
laundry.
It is advised to only fill up 2/3 of the laundry net. Avoid washing just one laundry net.
Wash two to three 2/3 full laundry nets at a time. The incorrect use of laundry nets can damage the washer and laundry.
In addition, it can cause excessive vibrations and noise in the washer. -
Blankets/Bedding: When washing two or more sheets or when washing sheets with regular
laundry, the laundry inside the washer could tangle together.
Also, the difference in fabric material could cause the laundry to heap up on one side of the tub.
So, please wash one blanket sheet at a time using the [Blanket]/[Bedding] cycle. -
Regular laundry: The overloading and tangling of laundry causes an imbalance in the tub,
i.e.
laundry heaps up on one side of the tub. If that happens, please take some laundry out, distribute the remaining laundry evenly and then resume the cycle. - Small loads of regular laundry: Washing very small loads can also cause laundry to heap up on one side of the tub.
-
Jackets: When washing light weight, large volume laundry, make sure that the laundry is
completely submerged in water.
If it is washed without being submerged in water, it can become damaged or cause an imbalance in the tub. -
Knitted wear: Knitted wear absorb a lot of water, even if they look small in size.
Washing one knitted item could cause an imbalance in the tub.
So, please wash at least two knitted items at a time. -
Laundry ball: Using too many laundry balls at a time could cause vibrations and
noise.
Please adhere to the recommended number of balls per wash as specified by the laundry ball manufacturer.
If you run the spin cycle without any items in the tub and no noise is generated, it indicates that the product is not faulty.
If the water supply/drain hoses, power cord, or nearby objects come into contact with the
washing machine, it may generate rattling noises.
Please check the surroundings of the washer, remove such objects, and then operate it.
Additionally, if the washer is not level, door vibrations and noise may occur during the spin
cycle. Please ensure that the washer is level.
➔ Arrange the water supply hose and drain hose so they are not in contact with the washer.
During use, vibrations may cause the water supply and drain hoses to shift slightly and come into contact with the washer.
➔ Please organize objects near the washer that could potentially collide with it.
When there is a noticeable noise, check if any shelves or storage cabinets near the washer are
coming into contact with it during operation.
It is advised to have some clearance space around the washer.
➔ If there is shaking during the spin cycle, please check if the washer is level.
During the spin cycle, the tub rotates and the washer vibrates.
If the washer is not level during this process, it can lead to both vibration and noise.
This guide was created for all models, so the images or content may be different from your product.
