SINGAPORE, Jun. 28, 2022— At the forefront of the electronics industry, LG Electronics is constantly looking to develop innovative technology, including service robots to make “LIFE GOOD”.
LG has officially launched its second-generation autonomous robot, LG CLOi (read as Chloe) GuideBot This is the company's first multi-purpose customer service robot, designed to provide wayfinding, enhanced security and powerful advertising opportunities for its customers.
The award-winning
1 LG CLOi GuideBot is suited for a myriad of commercial and public spaces including hotels, retail, offices, educational institutions, and even hospitals. With the ability to gather data statistics, customers can derive valuable insights into usage patterns to provide better outcomes in their service delivery and experience.
An Autonomous Guide for Unparalleled Convenience
Standing at 150 centimetres tall, the LG CLOi GuideBot has a friendly digital face flashed on the 9.2-inch LG LCD "head" display. Equipped with a high-quality microphone and 3D camera for responsive voice activation, the robot has a warm welcome by interacting with guests through visual and auditory effects. Its large, dual 27-inch LG touch screens on the front and back of the robot's main body can display interactive and static digital content, like menus, maps and videos. By using the Escort mode, the robot can display directions, and estimate distance and travel time.
Besides utilizing the camera to help navigate the space around, the LG CLOi GuideBot is engineered with 15 bottom sensors, such as ToF, Magnetic and Bumper sensors to ensure safe driving by detecting and avoiding obstacles and impact/danger zones. Travelling at a speed of 1 metre per second, the LG CLOi GuideBot is programmed for secure navigation and responds promptly to foot traffic. It is also approved to operate safely on elevators and around automatic doors
2.
Offering a continuous operation time of up to nine hours, the LG CLOi GuideBot can act as a docent and physically lead guests to their chosen destination and can play related audio or visuals to value-add to the user experience. Voice recognition technologies also allow the robot to respond to questions.
Autonomous Security Patrol for Increased Efficiency
Another key feature that the LG CLOi GuideBot provides is the ability to perform security tasks such as patrolling the facility based on the pre-set route and taking pictures and recording videos along the way. The content captured will be saved in the main body and can be monitored remotely, with the robot issuing an alert should any problem occur. Remote monitoring improves security staff productivity and ensures situational awareness in real-time.
A Moving Billboard with Ease of Content Management and Customisation
Providing a mobile advertising solution for businesses, the 27-inch large screen can display shopping and promotion-related information according to specific locations and periods when travelling from one store to another. This enables the creation of customisable and targeted content for a timely and effective message delivery to aid in revenue generation.
Customers can easily add and edit signage contents, and manage robot speech, configuration and operation schedules through the content management system (CMS) provided by LG. The dedicated CMS allows for convenient content management at the fingertips.
Creating a total solution for system operation, LG’s CLOi Cloud Station works as an integrated control operating system which enables real-time robot monitoring and remote control, as well as various information, content, schedule, and statistical management. Through the software upgrades, customers can receive a new user experience, along with an integrated control system and continuous maintenance service.
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Key Specifications
| Specification | Dimensions (W x H x D) | 51 x 150 x 51 cm |
| Weight | 80kg |
| Sensor | LiDAR / ToF / Bumper / Magnetic |
| Display | Head: 9.2" LCD Display, Body (front/back): 27" Touch LCD Display |
| Connectivity | LTE, WiFi |
| Battery | Capacity | 1,250W (625W*2) |
| Charging time | 5hours |
| Continuous usage time | 9hours |
| Charging type | Automatic |
| Language | Voice / Display | Korean / English, Multi-language support (12 languages including) to be added in future update |
| Voice Content | Driving, Facility guidance |
| Autonomous Driving | Obstacle recognition / Avoidance | Automatic obstacle recognition, Real-time route planning & driving |
| Destination guidance | Yes |
| Speed (max.) | 1.0m/s |
| Drive width (min.) | 80cm |
| Surface combability | Marble / Carpet / Cement / Tile |
| CMS | Update | Menu, Voice, Signage |
| Advertisement | Yes |
| Certification | Elevator safe certification | Yes (Elevator safety inspection module applied – approved by ministry of the interior and safety of Korea) |
| Safety/Electromagnetic wave | KC |
| Others | Automatic doors | Yes |
| Cloud | PC / Mobile |
| Security patrol monitoring | Yes (Night recording illuminance range: 60 ~ 3,000 Lux) |
| Docent | Optional |
| Expansion model | Heat seeding (option) |
About LG Electronics, Inc.
LG Electronics is a global innovator in technology and consumer electronics with a presence in almost every country and an international workforce of more than 75,000. LG’s four companies – Home Appliance & Air Solution, Home Entertainment, Vehicle component Solutions and Business Solutions – combined for global sales of over USD 56 billion in 2020. LG is a leading manufacturer of consumer and commercial products ranging from TVs, home appliances, air solutions, monitors, service robots, automotive components and its premium LG SIGNATURE and intelligent LG ThinQ brands are familiar names world over. Visit www.LGnewsroom.com. for the latest news.
About LG Electronics Business Solutions Company
The LG Business Solutions Company is a trusted partner offering innovative products and solutions for diverse industries worldwide. With a portfolio of unique offerings ranging from industry-leading OLED and LED signage to high efficiency solar solutions, LG is a respected name among customers around the world. LG’s IT solutions include business monitors, laptops, projectors, cloud devices, medical displays and commercial robots, all designed to maximize work efficiency and return strong value to customers. For more on LG’s Business Solutions, visit
www.LG.com/b2b.
About LG Electronics Singapore Pte Ltd
LG Electronics Singapore Pte Ltd (LG Electronics Singapore) is a fully-owned subsidiary of LG Electronics Inc., the pioneer and market leader of the Korean electronics industry. LG Electronics Singapore operates two business units – Home Entertainment and Home Appliance & Air Solution. In recognition of its vision to enrich people’s life with smart technologies and innovative design, LG Electronics Singapore has been recognized with prominent local and international accolades, such as the CNET Asia Editor’s and Readers' Choice Awards, HWM+HardwareZone.com Tech Awards, Red Dot Design, and GfK No. 1 Awards. For more information, please visit
www.lg.com/sg.
Media Contacts:
1. 2021 Good Design Award by Ministry of Trade, Industry and Energy (South Korea) and Innovation Award at the 10
th Korean Electronics Show 2021
2. Elevator safety inspection module applied – approved by ministry of the interior and safety of Korea
