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LG | U for Educators

Webinars, courses, and specialized technical training for teachers and education professionals

Educator Courses

LG | U for Educators strives to provide quality training courses for teachers, instructors, and other education professionals. Enjoy informative and accessible courses and webinars for CreateBoard™, ConnectedCare, and other incredible LG products.

Understanding LG CreateBoard® TR3 Series Webinar

This 2-hour training consists of a hardware and software walkthrough explaining every feature and function available on the TR3DK display. The last half of the training is a live demo of the UI as well as answer any questions you might have that the manual doesn’t clarify. Training happens on the date stated at 12pm – 2pm EST. You will receive an invitation to attend the webinar no later than 48 hours after registering.

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CreateBoard FAQs

  • Q.
    Does the LAN connection on the side of the CreateBoard provide a passthrough to connect other devices to the network?
    A.
    Yes, the passthrough does provide network connection to other devices, however the CreateBoard needs to be ON or in hibernation mode for it to do so. If the display is turned off the passthrough does not work.
  • Q.
    How can I download 3rd Party Applications on the Android OS without always having to okay the download?
    A.
    In the settings menu to the left of the window, select [System]. Locate and enable the [unknown source function]
  • Q.
    How do I place applications on the main screen of the Android OS?
    A.
    Open the applications window from the tool bar, press and hold the application desired until it pops out of the window. Drag the application to the desired area. An icon that represents a place you can drop the application shortcut will appear.
  • Q.
    How do I turn on Display Power Management (DPM)?
    A.
    On the Android Input, open the settings menu and select [System] on the left side of the window then find and select [Start-Up & Shutdown]. Under the [shutdown functions] locate [DPM] and enable
  • Q.
    How can I ensure files are deleted from CreateBoard after a certain time?
    A.
    On the Android Input, open the settings menu and select [Administrator] on the left side of the window. A passcode will be required to be allowed access. Once inside locate [Security] then find the function called [Auto Remove Files]. You will be able to select the timeframe and type of files you wish to be deleted on the CreateBoard.
  • Q.
    How do I ensure that my Cloud login data is removed when the display is not being used?
    A.
    On the Android Input, open the settings menu and select [Administrator] on the left side of the window. A passcode will be required to be allowed access. Once inside locate [Security]. Locate and enable the function called [Clear all data when powered off]. Every time the display is powered off or on it will clear any previous login data that was used. You can also set a time duration from 1hr. -12hs which if there is no action on the screen the CreateBoard will auto delete sign in and browser information on a routine set interval.
  • Q.
    How do I properly clean the CreateBoard?
    A.
    Unplug the unit to ensure an electric shock does not occur then using a dry soft (microfiber) cloth that will prevent scratching wipe the debris off the screen. Make sure the cloth is not saturated/moistened with any liquids as it could damage the glass.
  • Q.
    How do I turn on USB Lock and Secure Mode?
    A.
    On the Android Input, open the settings menu and select [System] on the left of the window then find and select [Security]. Enter the passcode then scroll down to find and enable [USB Lock]. You can also choose what mode can be used from either Normal or Secure.
  • Q.
    What does [Auto Power Off] do?
    A.
    The power is automatically turned off when there is no external input (remote controller) or touch action for four hours.
  • Q.
    What does [No Signal Power Off] do?
    A.
    The power is automatically turned off if there is no external input or touch action for the time set by the user.
  • Q.
    What does [DPM / Display Power Management] do?
    A.
    The power is automatically turned off if there is no external input for the time set by the user. It automatically turns on when an external input is connected to the device.
  • Q.
    What does [Sleep Timer] do?
    A.
    The power is automatically turned off according to the time set by the user.

    ** Android input is not considered as an external input and it(OS) is always running.
    ** [Auto Power Off], [Sleep timer] are two functions related to the android input.
  • Q.
    How do I update the CreateBoard firmware?
    A.
    You will need to receive a firmware update file from an LG Representative or our webpage. Once received transfer the file to a USB flash drive and plug it into one of the USB ports on the front of the screen. A code will be needed, provided by an LG representative, before you can install the update.
  • Q.
    How do I configure my network on the CreateBoard?
    A.
    On the Android Input, open the settings menu and select [Wireless & Network] or you can tap on the networking shortcuts located at the top right of the screen (if available). Within the wireless & network you can select [Wi-Fi] to enable, search and connect to a specific network or select [Ethernet] connection if further configuration or verification is needed.
  • Q.
    How do I enable pixel shift to avoid image retention aka burn-in?
    A.
    On the Android Input, open the settings menu and select [System]. Locate and choose an interval duration from every 2 mins to every hour.
  • Q.
    How do I disable bottom toolbar to allow swipe up inputs menu gesture?
    A.
    On the Android Input, open the settings menu and select [Personal]. Locate [Swipe up option at the bottom]. Select the drop-down field and select [Source Menu].
  • Q.
    How to factory restore an OPS device?
    A.
    There are two methods when attempting a restore

    Method #1

    Restart the OS.

    While OS is restarting hold down the recovery button located on the face of the OPS device.

    Hold button down until you see the recovery interface on the display.

    Method #2

    Connect a keyboard to the OPS device.

    Starting with the device off. Power on device while holding down F2 on the keyboard.

    Under Advanced, Enable the OS Back up and OS Recovery function.

    On the keyboard Press ALT+F4 to execute recovery.

    *Restoring can take up to 15 minutes to complete
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