To unlock the phone

If you don’t use the phone for a while, the screen and backlight will turn off to conserve battery power. To unlock the phone’s default Lock screen:

NOTE

The default Lock screen simply locks the screen to prevent unintentional actions. For more security to guard against unauthorized use, you can set an unlock requirement (such as a Knock Code, pattern, PIN, password) that will need to be entered to unlock it.

  1. Turn the screen on.

    • Press the Power/Lock Key (on the back of the phone).

      NOTE

      Avoid covering the proximity sensor when turning the screen on. Doing so, immediately turns the screen off.

      OR

    • Quickly double-tap the center of the screen (KnockON).

  2. From the center of the screen, swipe in any direction to unlock it.

    • To use a shortcut, swipe the shortcut icon (at the bottom of the screen) in any direction. The screen will unlock and launch the app.