LG Electronics has discovered a potential “No Power” issue that may arise in two monitor models produced from October 2021 to April 2022. For the convenience of its customers, LG is offering free preventative service to replace the mainboard on the following models:
Production Year& Month: October 2021 - April 2022
Model Name: 27UP600-WY and 27UP650-WY
To determine the product date of eligible monitors:
1. Check for manufactured date: 10/2021 to 04/2022
2. Check the model name: 27UP600-WY and 27UP650-WY
The free preventative service is only being offered for above named models manufactured between October 2021 and April 2022. To receive the free preventative service, you will need to ship your eligible monitor to LG’s service center at LG’s cost. To arrange the free preventative service, please call the Customer Call Center.
- Call Center: 1-800-243-0000
All other terms of LG’s limited warranty continue to apply. This service program does not extend any warranty coverage beyond your original limited warranty terms and conditions.