The stands that came with the TVs listed need to undergo owner inspection to ensure that they have been installed according to manufacturer instructions.
Stands that were not properly installed could cause your TV to become unstable, posing a tip-over hazard and risk of injury under certain circumstances.
Production Year/Month | Model Name |
February 2022 ~ August 2022 | 86NANO75UQA |
86UQ7070ZUD | |
86UQ7590PUD | |
86UQ8000AUB |
For easy access to your TV’s information, press the mute button on the original LG-supplied remote 3-5 times rapidly until you see the model name & serial number of your TV.
To determine the product date of eligible TVs:
1. Check the model name: 86NANO75UQA, 86UQ7070ZUD, 86UQ7590PUD, 86UQ8000AUB
2. Check the first three digits of the serial number, it must range from 202 to 208
For further support, please contact LG Electronics by texting "STAND" to 256-888-9977.
NOTE: Completing the text message support process mentioned above will clear this pop-up message from the TV.