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The single most important thing I do each day is to drive my team to be passionate in the pursuit of pleasing our customers by doing what is right. The customer’s voice is a gift, a source of learning, and our lifeline to insight into what products and services we must create to improve our customers' lives. By accepting your feedback, we are obligated to commit our operation to the necessity of change.
That being said, actions speak louder than words.
I assure you that, in response to your feedback, I will act accordingly to direct my team to do what is right for you and make changes to our operation to ensure that you and other customers will benefit from the gift you’ve given.
Please use the form below to send me your suggestions and concerns and you will be contacted as soon as possible.
Thank you again for your honest feedback and for choosing LG Electronics.
President Customer Care
LG Electronics