LG Dishwasher – Error Code List

An IE error code indicates that the level of water in the unit did not get high enough after 10 minutes of filling. To resolve this error, please check the following:

1. Newly Installed units.

   If the unit was recently installed, be certain that the water supply valve is turned ON and the water line is not kinked or bent.

2. Water pressure.

   Water pressure must be between 20 - 120 PSI. If this is too low, contact a plumber to correct the issue.

3. Drain Hose outlet installation.

   If your drain hose outlet is installed lower than the base of your dishwasher, it is possible that this could cause premature draining.

   The height of the drain hose end must be over 10 inches (almost 12 inches) from the bottom of the dishwasher to avoid water being siphoned from the tub. In this case, reinstall it according to the instructions in the owner's manual. You can download a copy from our Manuals and Documents

   

4. Winter weather.

   If your dishwasher is installed in a location where parts of it could be exposed to temperatures below freezing, it is possible for parts of the dishwasher to freeze. Melt the frozen parts by soaking a towel in warm water and wrapping it around the frozen area. Once the frozen area has thawed the dishwasher should be able to operate.

   

5. Improper leveling.

   Check the leveling of your dishwasher as improper leveling may cause IE.

   Show Script

   [LG Dishwashers] Leveling

   In this video, we will show you how to properly level your new LG dishwasher. Before we start

   You will need a screwdriver, a leveler, an adjustable wrench and gloves.

   Place the unit in front of the cabinet cavity opening, where the dishwasher will be placed slide in into the open cabinet cavity until the back is less than halfway in.

   It is important to have the unit and the water supply line off during leveling. Toward the bottom front of the dishwasher,

   Behind the toe kick panel is where the level adjustments are located.

   Carefully removed the toe kick panel located on the bottom front of your unit

   With the screwdriver, carefully remove the insulation piece.

   Located on the opposing sides of the units are the two front screws that control the back legs.

   Adjust the screws accordingly to raise and lower the back legs. To raise the back of the dishwasher to the approximate height of the cabinet opening, turn the screw in the direction of the indicating arrow printed on the base of the unit. To lower the rear of the dishwasher, turn the screw in the opposite direction of the arrow. Adjust the screws until the back of the dishwasher seems lifted, leveled and flush with the top, bottom surface of the sides of the countertop.

   Push the entire unit into the cavity.

   Now you'll want to do the same for the front legs, except you'll be raising and turning the front legs with an adjustable wrench as the front legs are planted.

   This may take several attempts to fine tune and adjust your LG dishwasher from both the back and front legs until your unit is completely leveled.

   Make sure that the gap between the door and the tub are equal and the tub is equal on both the left and right sides.

   Take a leveler and place it on the top front of the unit as well as any inside parallel to the wall cavity has shown here to finalize the leveling position.

   If the unit needs further readjustment, follow the previous steps as before.

   Securely mount the dishwasher by using the installation mounting brackets and screws that came with your unit.

   Screw into the pre drilled holes in top brackets shown here on the top bottom surface of the countertop or into the sides of the dishwasher, depending on your set up to prevent unwanted movement noise, causing the unit to become unbalanced.

   Turn on the water supply line and run a regular wash cycle to verify that your LG dish washer is working normally.

   By properly leveling your brand new LG dishwasher

   Your unit will perform optimally and efficiently.

   Thank you for watching our customer support video.

   We hope you enjoy your LG experience.

6. Flood Safe Hose/Check valve.

   Flood Safe hoses and check valves may interrupt the water supply, due to high water pressure passing through the inlet valve. It is recommended to remove such devices in favor of standard inlet hose.

   Inspect the water line for kinks or bends that may be prevent proper filling.

If you perform all the above steps and the the IE error code persist, the unit will require a repair service. Request a repair with our 24/7 Chat Support.