LG Dishwasher - Troubleshooting the Door Not Closing

Try This

1. Preliminary Troubleshooting

   1. The racks can obstruct the door and prevent it from closing.

   2. Lets start by removing both the bottom and top dishwasher racks.

   3. Now attempt to close the dishwasher door.

   Does the door close?

   No Yes

2. Does the door move, or is it stuck in one position?

   Stuck Moves

3. Solution

   1. Before placing the racks back in, ensure that the rails are not being obstructed by anything.

   2. Place the racks back in and attempt to close the washer again.

   3. If the door still does not close, the racks may not be sliding all the way in.

   If the problem continues, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

   Chat Now

4. Stuck

   1. Look to see if there are any obstructions between the door and the chasis.

   2. Check the hinge to ensure there is nothing obstructing it, and ensure that there is no damage to it.

   3. If you locate an obstruction, clean it out and attempt to close the door.

   Still Stuck Fixed

5. Still Stuck

   I'm sorry we were not able to resolve your issue here. We recommend having your Dishwasher diagnosed by a professional repair technician.

   If the problem continues, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

   Chat Now

6. Moves

   1. Inspect the latch on the door to see if there is anything obstructing it.

   2. Inspect the strike plate on the chasis for any obstructions, and ensure that no damage is present.

   3. If you locate an obstruction, clean it out and attempt to close the door.

   Still Open Fixed

7. Still Open

   1. Inspect the latch on the door to see if there is anything obstructing it.

   2. Inspect the strike plate on the chasis for any obstructions, and ensure that no damage is present.

   3. If you locate an obstruction, clean it out and attempt to close the door.

   Still Wont Close Fixed

8. Still Wont Close

   I'm sorry we were not able to resolve your issue here. We recommend having your Dishwasher diagnosed by a professional repair technician.

   If the problem continues, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

   Chat Now

9. Great! Enjoy your dishwasher.