Causes and Symptoms
- Your PC turns on, but the there is no display and booting doesn’t proceed.
- Your PC is frozen and cannot be turned off.
- You pressed the Power button but the power didn’t turn on/off.
Try this
How to perform a power reset
Remove the power adapter.
Press the power button for more than 10 seconds and then release your finger.
Press the power button to turn on the power.
If you press the Power button to turn off the power during PC use, it could damage the storage device or cause system problems.
In addition, you may lose unsaved data.
This guide was created for all models, so the images or content may be different from your product.