A pixel is the smallest unit of a digital display and it is composed of three primary colors red, green and blue (RGB).
There can be inactive pixels of about 1 PPM (1 per million).
However, this does not affect the performance or reliability of the appliance, so please rest assured.
Types of defective pixels
Dark dot defect: Colored or black dot in an RGB background.
Bright dot defect: White or colored dot in a black background.
Defective pixel policy
Different dead pixel policies apply to different models. Symptoms due to product failure are difficult to resolve through simple steps.
We recommend reaching out to customer center or visiting a nearby service center for inspection.
This guide was created for all models, so the images or content may be different from your product.
