If the laptop keyboard key comes off, first check if the inside [aluminum ring] of the key is bent, and if the [key] and [fixing guide] are broken.
Causes and Symptoms
- The aluminum ring inside the keyboard key is bent.
- The keyboard key and fixing guide came off.
- If the aluminum ring inside the keyboard key is severely bent or damaged.
- If the part that hooks the key and the fixing guide is broken.
※ The key and fixing guide are not supplied as separate parts.
(If the symptom is caused by a product defect, it is difficult to solve it with a simple measure,
and we recommend that you contact the customer center or visit a nearby service center for inspection.)
Try this
Check the [key], [fixing guide], and [aluminum ring] of the keyboard and try to repair it yourself using a small flathead screwdriver.
| [Key] | [Fixing guide] | [Aluminum ring] |
|---|---|---|
|
|
|
|
Move left or right to check the contents.
Prepare a small flathead screwdriver for self-repair. (Tweezers can be used)
※ We recommend working with a small flathead screwdriver.
Please check if the keyboard parts are damaged.
If the [key], [fixing guide], and [aluminum ring] are damaged as shown in the image below, you need to visit the service center for inspection.
➔ Check if there is any broken part on the [key].
➔ Check if there is any broken part on the [fixing guide].
➔ Check if the [aluminum ring] inside the keyboard key is bent or damaged.
The first image is normal, and if it is bent like the second image, use a flathead screwdriver to straighten it.
First, check if the [key], [fixing guide], and [aluminum ring] are bent or damaged, and then assemble the key.
First, straighten the aluminum ring inside the keyboard key.
Second, hook the fixing guide to the aluminum ring.
Third, hook the key to the bottom part first, then press the top part to hook it.
※ Refer to the normal aluminum ring condition and adjust it.
Hook the first part of the fixing guide to the aluminum ring first, and then press the second part to fix it.
※ When lifting the fixing guide, it should go up smoothly and naturally, and if not, it means that the aluminum ring is slightly bent,
and in this case, adjust the aluminum ring again.
This guide was created for all models, so the images or content may be different from your product.
