At a Glance
If you routinely take pictures with your LG smartphone there will likely come a time when you want to place those pictures on your PC for storage.
- You may be prompted to install drivers after connecting to your PC, these drivers are not needed for transferring files (drivers are used for connecting your phone as a modem).
- You can cancel the installation. If using a Mac go to www.android.com/filetransfer to download the correct software.
Try This
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Unlock & Connect
1Unlock your device and connect to a PC using a USB cable (you may use the cable attached to your LG charger).
2Once connected, you may be prompted on your phone to select a USB connection type, select Media sync (MTP) or File Transfer.
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Find Your Files
1On the computer, open My Computer or My Drive and open your device from the drives listed.
2Open Internal Storage > Pictures or DCIM > Camera, then highlight the files you want to copy.
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Copy Files
1 Drag the files you have selected to a location on the computer to save a copy.
FAQ:
- The first time your computer is connected to your device, default MTP drivers may need to be installed. If these drivers are taking a long time you may need to select Skip obtaining driver software from Windows Update.
- If you phone is connected to your computer, regardless if it is recognized or not it should be charging. If it is not charging try another USB port or try a different cable.
- Even if your device is charging your cable may not transmit data. Some third party cables may lack the ability to transfer data (example: cables bought at convenience stores).
- You may need to change the MTP drivers on your computer.
1Click the [Start] button, type [Device Manager] in the search box, then click [Device Manager].
2Under Portable Devices locate your mobile device, then right click and select [Update Driver Software].
3Select [Browse My computer for Driver Software].
4Then select [MTP USB Device].
5Click [Close] to complete.
