Causes and Symptoms
- Screen brightness or contrast is set too high.
- The PC graphic card setting is changed.
Try This
Did you reset the monitor settings?
➔ It can occur due to monitor power saving or auto off errors, thus reset the monitor to the factory setting.
(※ Menus may differ by model, so please refer to the user guide for details.)
1. At the bottom center of the product, press the joystick button to open the main menu.
2. Move to the right to select [Settings].
3. Select [General].
4. Select [Reset to Initial Settings] and press [OK] to reset it.
For gaming monitors and TV monitors, see the following link.
Did you try to change the screen brightness?
➔ Depending on the monitor condition, the screen might look dark, so try to change the brightness/contrast level.
(※ Menus may differ by model, so please refer to the user guide for details.)
1. Press the joystick at the bottom center of the product to open the main menu.
2. Move to the right and then press [Settings].
3. In [Simple Settings], adjust [Contrast]/[Brightness].
Did you try to change the PC graphics card settings?
➔ Due to the error in gamma/brightness in the PC graphic setting, it might get little brighter, so revert it to default.
(※ The method for change varies depending on the version of Windows, the type of graphics card and the version of driver.)
If it is still bright, then adjust [Brightness/Gamma] and create the optimal status.
If the [Intel Graphics Control Panel] menu is not displayed, then update the [Intel Graphics Driver].
If not selectable(activation), then adjust [Brightness/Contrast] to create the optimal status.
※ If you still experience the same issue after following the steps above, have your monitor checked by an LG Electronics service technician.
This guide was created for all models, so the images or content may be different from your product.
