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LG Monitor - Troubleshooting the Monitor Screen

  • Troubleshooting

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How to check [Bright dots] on the screen

After displaying the screen in black background, if there are bright spots then ask for help at the seller.

How to check [Bright dots] on the screen

How to check [Dark dots] on the screen

Check if there is any missing color displayed when the background is displayed in red/green/blue on the screen.
If there are 6 or more dark spots including all red/green/blue colors, then ask for help at the seller.

How to check [Dark dots] on the screen

How to check alien substances on the monitor

It is possible for alien substances to enter the LCD monitor during the assembly process. Max one particle per 0.4mm or less is normal.
You can remove this alien substance by gently tapping the LCD screen.

How to check alien substances on the monitor

How to check the color difference on the monitor

If seen from the top/bottom/left/right, due to the panel characteristics, there can be a brightness or color difference, so it is a normal product.
Adjust the monitor's height, angle adjust and so on to set the correct visual angle.
(Height and angle control functions and so on vary depending on the model.)
LCD monitor is composed of multiple thin layers, thus depending on the location, there can be a fine thickness difference.
Due to the thickness difference, there is a difference in light penetration rates, which in turn leads to a different color seen from the top/bottom/left/right/diagonal line, thus it is a normal product.

How to check the color difference on the monitor

How to check the light leaks from the monitor

If you watch the LCD monitor at minimum visual angle of 40° from the top/bottom/left/right, light leak will be detected.
This is due to the LCD design characteristics, and it is normal.
When you watch the screen from the front, light leak will be weaker, and this is normal.
Adjust the monitor's height, angle control and so on to set the correct visual angle.
(Height and angle control functions and so on may differ by model.)

How to check the light leaks from the monitor

Brightness difference between the center and the edge of monitor

The light guide panel that delivers lights to the inside of the screen is designed to maintain the bright part at the center of screen.
If the edge looks darker than the center of screen, it is normal.

Brightness difference between the center and the edge of monitor

This guide was created for all models, so the images or content may be different from your product.

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