Powers On, Won't Run - Range / Oven / Electric Cooktop
If the unit powers on but will not run, this could possibly be caused by settings or an issue with the power supply.
Select the type of unit troubleshooting is required for:
NOTE: If there is an error code on the display, troubleshoot for the error code that is shown. An error code is normally an F followed by a number.
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Ensure that all of the settings for the intended cycle are made and confirmed by pressing the START key, otherwise the unit will not operate.
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Check the unit's circuit breaker to ensure that the breaker is in the ON position. If the capacity of the circuit breaker isn't sufficient for the unit, the breaker may trip.
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Freestanding Electric Ranges require a 120/208V or 120/240V, 60Hz, 40-50 amp dedicated circuit breaker.
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If the display is showing the words OVEN LOCKOUT or CHILD LOCK, the control panel will be locked. To deactivate the LOCKOUT feature, press and hold either START or the LOCK key for 3 seconds.
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If the DELAY START feature is active, the words DELAY START will appear in the display and the unit will not immediately run. This feature allows the settings for the intended cycle to be set and delayed for a set amount of time. This may give a false impression that the unit isn't running despite having power.
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If the power supply and all settings have been checked and the unit still will not run, the unit will require repair service.
NOTE: If there is an error code on the display, troubleshoot for the error code that is shown. An error code is normally an F followed by a number.
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Try turning on a surface burner to see if the burner can be ignited properly. If the surface burner ignites properly, there could be an issue with the control panel. The unit will require repair service.
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Ensure that all of the settings for the intended cycle are made and confirmed by pressing the START key, otherwise the unit will not operate.
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Check the unit's circuit breaker to ensure that the breaker is in the ON position. If the capacity of the circuit breaker isn't sufficient for the unit, the breaker may trip.
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Freestanding Gas Ranges require a 120V, 60Hz, 15-20 amp dedicated circuit breaker.
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If the display is showing the words OVEN LOCKOUT or CHILD LOCK, the control panel will be locked. To deactivate the LOCKOUT feature, press and hold either START or the LOCK key for 3 seconds.
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If the DELAY START feature is active, the words DELAY START will appear in the display and the unit will not immediately run. This feature allows the settings for the intended cycle to be set and delayed for a set amount of time. This may give a false impression that the unit isn't running despite having power.
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If the power supply and all settings have been checked and the unit still will not run, the unit will require repair service.
Software Update
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When the software update is available, a notification will be sent to the first caregiver's device.
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Follow the prompts to install the new software.
Troubleshooting
If you have not been notified of an available software update, you can manually check if one is available.
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From the first caregiver's device, tap GizmoPal to open the app
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Tap Settings
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Tap Check if a software update is available, then follow the prompts to install the new software.
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With your GizmoPal powered on, connect to your PC via the microUSB cable.
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On your computer you will be notified that your phone has been connected and a AutoPlay screen should display. Select VZW_Software_upgrade_assistant.exe to install the Verizon Wireless Software Upgrade Assistant.
Note: Depending on your version of Microsoft Windows you may receive a warning for permission to continue, select Continue.
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Once the software upgrade assistant has been installed, run the application. The upgrade assistant will scan for your device and the status will display Upgrade Available. Select Upgrade LGVC100 to upgrade your software.