Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG refrigerator freezing] The freezer is not cold enough

  • Troubleshooting

If the display on the left door of the refrigerator does not light up, it may be a problem with the power source.
However, if the power is on, the problem may lie elsewhere.

If the food in the freezer has melted and there is no cold air coming from the freezer, it may be a problem with the device that manages cold air circulation.
In this case, it is recommended to get an inspection from a professional service technician.

Try this

Check if the power is turned on.

➔ If the light does not turn on when you open the door, unplug the power cord and plug it back in.

Make sure the temperature display on the left door of the fridge is lit.
If the lights inside the fridge or the temperature display do not light, plug in other electrical appliances to ensure that it is not a power outlet defect.
If other electrical appliances do not work when plugged into that outlet, plug the refrigerator into another outlet.

Unplug the outlet and install the hairdryer to see if it works

※ If the lights inside the refrigerator and the temperature display do turn on, but there is trouble with freezing/refrigerating, it is recommended to get an inspection from a service technician.

This guide was created for all models, so the images or content may be different from your product.

*Required question

Related Help Library

See more