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LG Refrigerator – The Different Shapes of Craft Ice

  • Troubleshooting

At a Glance

The shape of the Craft Ice may vary depending on the water quality, installation location, and operating conditions.

Note

If your craft ice maker is not producing ice, please see our LG Refrigerator - Why is My Refrigerator Not Making Ice article.

Try This


Select the ice shape your ice maker is making to find a solution or scroll down to find it.

Image showing the different shapes of craft ice

Skip To Half Sphere Ice Skip to Flat Top, Oblong, and Crater Shaped Ice Skip To Ring Shaped Ice Skip To Tab Shaped Ice
Note

The variety of ice shapes is normal operation and can vary depending on the water quality and operating conditions.

Half Sphere Ice

Half sphere ice Category image

Cause:

Half Spheres of ice could be caused by a lack of water supply to the icemaker. This can be common on the first few batches of Craft Ice production.

Resolution

Try dispensing 2 to 3 gallons of water from the water dispenser and allow 2 to 3 batches of Craft ice to produce before the quality and consistency of the ice improves.

Flat Top, Oblong, and Crater Shaped Ice

Flat Top Category Image Oblong Category Image Crater Category Image

Cause:

This shapes can be caused by air and contaminants being present in the water line due to a newly installed water filter, the water filter needing to be replaced, or low water pressure.

Resolution

Try dispensing 2 to 3 gallons of water from the water dispenser to purge the water line of any air or contaminants and allow 2 batches of Craft Ice to produce before the quality and consistency of the ice improves.

Ring Shaped Ice

Ring Ice Category Image

Cause:

The ring around the Craft Ice is caused when the water volume expends and the water goes into the gaps between the trays. The frozen water can stay attached as a ring of fall away as chips in the ice bucket.

Resolution

Lowering the temperature of the freezer may prevent the ring from forming.

Tab Shaped Ice

Tab Ice Category Image

Cause:

A raised tab on top of the ice is created when too much water is supplied to the tray.

Resolution

Lowering the water pressure to the fridge can resolve this issue.

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