At a Glance
If drainage of the freezer compartment is blocked by ice or foreign objects so that the water from melted ice (frost) cannot run into the drain tray, it will run back and freeze in the bottom of the freezer compartment.
Try this
1. If you have a spare refrigerator, move your food into it.
2. Disconnect the refrigerator power plug.
3. With the doors of the freezing/refrigeration compartments wide open, ice melts in a day in the summer and in three days in the winter.
4. Once the ice has melted completely, water will run normally out to the drain tray.
※ If you are worried about your food, it is recommended that you contact LG Service for an inspection by a service technician.
This guide was created for all models, so the images or content may be different from your product.
