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LG Robot Vacuum - Troubleshooting the 'Suction Motor Problem is Found' Voice Message

  • Repair

※ The error message may be different from the actual message you hear from the product.

Due to failed detection by the dust sensor, an error message can occur.
Due to foreign objects in the dust bin, an error message can occur.

Try this

After separating the dust bin from the main body, clean the dust sensor and check for clogging by foreign objects inside.

Cleaning the dust sensor after removing the dust bin

Press the dust bin cover button to remove dusts.
Open the prefilter cover and check if the prefilter is mounted and remove foreign objects.

Opening the pre-filter lid after removing dust by pressing the dust bin lid button

Open the air exhaust filter cover and check if the air exhaust filter is mounted and remove foreign objects.
Place a soft cloth on the floor and place the roboking upside down.
Press the Separate button on the left to the nozzle and then separate the rotating brush cover and remove foreign objects.

After checking the exhaust filter installation and removing foreign substances, turning the product over and removing the rotating brush cover
Wait! Find out more.
If the same error persists, have it inspection by an LG service technician.

This guide was created for all models, so the images or content may be different from your product.

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