At a Glance
If your washer is cleaning poorly, this can be caused by the load being too large, improper cycle settings, or an indicator it is time to perform the monthly cleaning maintenance.
Try This
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Adjust the load size
If the washer is too full, the items will not wash properly affecting cleaning performance.
All items should be submerged in the water. -
Try a Different Wash Cycle
Depending on the type of fabric, soil level, and wash recommendations using the [ Heavy Duty ] or [ Deep Wash ] cycle may be better the [ Normal ] cycle.
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Clean the detergent dispenser
If there is detergent left or hardened and the dispenser is clogged, detergent may not enter the machine.
Remove and clean the detergent dispenser. -
Perform a Tub Clean Cycle
Detergent residue can build up over time decreasing the wash performance.
Running the Tub Clean cycle on a monthly basis to maximize wash performance.1 Press the [Power] button.
2 Press [Cycle] button and select [Tub Clean] cycle.
3 Add correct amount of washing machine cleaner by following the manufacturer's dosage instructions.
4 Press [Start/Pause] button. Remaining time will be shown on the control panel.
NoteFor more information on the Tub Clean cycle, please visit our LG Washer - How to Clean the Tub of Your LG Washing Machine article for further assistance.
Need to contact us?
If poor wash performance continues, service will be required for further assistance. Request a repair with our 24/7 Chat Support.