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LG TV - How to Connect Your TV to the Internet

  • Troubleshooting

At a Glance

To get the most out of your LG smart TV, you want to be connected to the Internet. Once connected, you can access your favorite streaming services and the other smart features and services available on your LG TV.

Note

If you are having trouble connecting to the internet, please see our LG TV - How to Troubleshoot Your TV Internet Connection article for further assistance.

Show Script

[LG WebOS TVs] How To Setup Your Internet Connection - WebOS 6.0

There are several ways to connect to the internet in this video. There is a shortcut to the internet connectivity option in the TV settings.

Click on All Settings then General Settings then Network.

If you can't find the shortcut, there are two major ways to connect to the internet.

To use the network via wired connection you must connect the LAN cable directly to the TV.

Another option is to use a wireless connection. Make sure your wireless router is active and running.

After enabling the wireless connection option, from the search results select the name of the wireless router. The password must be entered correctly.

There are other network connection options if you cannot connect using this process, or if you have other network protocols.

You can manually enter the name S S I D of a hidden wireless network from this menu.

Select the correct security type then connect with a valid password.

The second option is to connect using a W P S enabled router.

Thirdly, you can connect via W P S pin if your router supports it.

Additionally advanced settings allow us to manually configure the network such as entering the I P and D N S server addresses.

Click the edit icon to make the change.

Configure manually by disabling auto assign.

Now that all the settings are editable, they need to be properly configured to work with the router.

After you've finished, click connect.

Try This

  1. Choose your Connection Type:

    Wired Wireless
  2. Select Your WebOS Version:

    WebOS 24 WebOS 23 WebOS 22 WebOS 21 WebOS 6.0 WebOS 5.0 WebOS 4.5 or before How To Find Out
  3. Identifying the WebOS Version:

    1 Press the image of the mute button on the remote Mute] button on the TV remote 3 times repeatedly.

    2Platform will help you identify the WebsOS version.

    image showing an example of the Platform

    Select Your WebOS Version:

    WebOS 24 WebOS 23 WebOS 22 WebOS 21 WebOS 6.0 WebOS 5.0 WebOS 4.5 or before
  4. 1Connect the LAN port on the back of the TV to the Internet router or the wall Internet port using a LAN cable.

    Ethernet cable plugged into TV and router

    2Open the Network Settings select Wired Connection verify a successful connection.

    Note
    • If you are having trouble connecting to the internet, please see our LG TV - How to Troubleshoot Your TV Internet Connection article for further assistance.
    • To use a static IP address, select [Edit] to configure the IP address.
    • Settings menu may vary depending on the TV model year.
    Screenshot of network menu showing a succefull connection to the internet
  5. Select Your WebOS Version:

    WebOS 24 WebOS 23 WebOS 22 WebOS 21 WebOS 6.0 WebOS 5.0 WebOS 4.5 or before How To Find Out
  6. Identifying the WebOS Version:

    1 Press the image of the mute button on the remote Mute] button on the TV remote 3 times repeatedly.

    2Platform will help you identify the WebsOS version.

    image showing an example of the Platform

    Select Your WebOS Version:

    WebOS 24 WebOS 23 WebOS 22 WebOS 21 WebOS 6.0 WebOS 5.0 WebOS 4.5 or before
  7. WebOS 24 / WebOS 23

    1Press Settings button on the LG remote and select the [Settings] icon.

    Gear icon represents settings menu

    2Select [General ] then select [Network].

    General menu selected followed by the network menu option.

    3Under [Internet Connection], select [Wi-Fi Connection].

    Wi-Fi Connection menu option selected

    4Select the Wi-Fi network you wish to connect to in [Wi-Fi Connection].

    Your SSID selected from the list

    5Enter the password and press [Enter].

    Password input field filled out.

    6If connected successfully, an “X” will appear next to the Network Name.


    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

  8. WebOS 22

    1Press the [Settings] button on your TV remote and select [All Settings].

    Settings button on remote control brings up settings bar. Settings bar has all settings menu option.

    2Select [General ] then select [Network].

    General menu selected followed by the network menu option.

    3Select [Wi-Fi Connection] under [Network].

    Wi-Fi Connection menu option selected

    4Select the Wi-Fi network you wish to connect to in [Wi-Fi Connection].

    Your SSID selected from the list

    5Enter the password and press [Enter].

    Password input field filled out.

    6If connected successfully, an “X” will appear next to the Network Name.


    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

  9. WebOS 21

    1Press the [Settings] button on your TV remote and select [All Settings].

    Settings button on remote control brings up settings bar. Settings bar has all settings menu option.

    2Select [General ] then select [Network].

    General menu selected followed by the network menu option.

    3Select [Wi-Fi Connection] under [Network].

    Wi-Fi Connection menu option selected

    4Select the Wi-Fi network you wish to connect to in [Wi-Fi Connection].

    Your SSID selected from the list

    5Enter the password and press [Enter].

    Password input field filled out.

    6If connected successfully, an “X” will appear next to the Network Name.


    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

  10. WebOS 6.0

    1Press the [Settings] button on your TV remote and select [All Settings].

    Settings button on remote control brings up settings bar. Settings bar has all settings menu option.

    2Select [General ] then select [Network].

    General menu selected followed by the network menu option.

    3Select [Wi-Fi Connection] under [Network].

    Wi-Fi Connection menu option selected

    4Select the Wi-Fi network you wish to connect to in [Wi-Fi Connection].

    Your SSID selected from the list

    5Enter the password and press [Enter].

    Password input field filled out.

    6If connected successfully, an “X” will appear next to the Network Name.


    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

  11. WebOS 5.0

    1Press the [Settings] button on your TV remote and select [All Settings].

    2Select [Connection] then [Network Connection Settings] then [Wireless Network].

    Screenshot: Connection menu with network Connection Settings button highlighted

    3Select the name of the desired wireless network.

    Screenshot: SSID of your network selected.

    4If required, enter the password and select [Connect].

    Screenshot: Password input field filled out.

    5Once connected, you can check the status under the [Connection Settings].

    Screenshot: Connected to internet status under connection settings.

    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

  12. WebOS 4.5 and below

    1Press the [Settings] button on your TV remote and select [All Settings].

    2Select [Connection] then [Network Connection Settings] then [Wireless Network].

    Screenshot: Connection menu with network Connection Settings button highlighted

    3Select the name of the desired wireless network.

    Screenshot: SSID of your network selected.

    4If required, enter the password and select [Connect].

    Screenshot: Password input field filled out.

    5Once connected, you can check the status under the [Connection Settings].

    Screenshot: Connected to internet status under connection settings.

    If unsuccessful, confirm the password and retry. If the problem continues, reach out to our 24/7 Chat Support for further assistance.

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