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LG TV - How to Disable Store Mode on an LG TV

  • Troubleshooting

At a Glance

  • [Store Mode] displays key features of the product on the screen.
  • If [Store Mode] is on, your TV reverts to the mode even when power saving mode has been triggered.
  • To prevent this, you need to enable [Home Mode] first.

Causes and Symptoms

  • [Store Mode] is enabled.

Try this

Is power saving mode overridden?

Go to [Settings], and switch the mode to [Home Mode] from [Store Mode].


➔ [2022 WebOS 22][2021 WebOS 6.0] How to disable Store Mode

Press the Settings Button button on the TV remote and select [All Settings] → [General] → [Devices] → [TV Management] → [Home/Store Mode] → [Home Mode].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Image that enters all settings by pressing the setting button on the remote control

2. Select [General] and then [Devices].

Image of entering the device by selecting General Settings from the menu

3. Select [TV Management].

Image of selecting Tv management from the Settings menu

4. Select [Home/Store Mode].

Image of selecting Home/Store Mode from the Settings menu

5. Switch to [Home Mode].

Image that selects [home mode] in setting menu

➔ [WebOS 5.0] Switching to [Home Mode] in Settings

Press the Settings Button button on the TV remote and select [All Settings] → [General] → [Additional Settings] → [Home/Store Mode] → [Home Mode].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Image that enters all settings by pressing the setting button on the remote control

2. Select [Additional Settings] in [General].

Images that select additional settings in General Settings

3. Select [Home Mode] in [Home/Store Mode].

Image for selecting [home mode] in [Additional Settings]

➔ [WebOS 4.0] Switching to [Home Mode] in Settings

Press the Settings Button button on the TV remote and select [All Settings] → [General] → [Additional Settings] → [Home/Store Mode] → [Home Mode].

1. Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.

Image that enters [all settings] by pressing the setting button on the remote control

2. Select [General] and then [Home/Store Mode].

3. Select [Home Mode] in [Home/Store Mode].

Image for selecting home mode in Additional Settings

➔ Switching to [Home Mode] in [General TV]

Select [Settings] → [General] → [Preferences] → [Home Mode].


1. Select [General] in [Settings].

2. Select [Home Mode] in [Preferences].

This guide was created for all models, so the images or content may be different from your product.

*Required question

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