At a Glance
Issues such as malfunctioning of the magic remote, TV software errors, or TV app errors can often be resolved through product initialization.
[LG WebOS TVs] How To Factory Reset Your LG TV - WebOS 22
How to Factory Reset Your LG TV.
Press the Settings button on your remote control.
Select the All Settings option, then General Settings.
Within General Settings select System, and then choose the Reset to Initial Settings option.
Be sure to read all the information as you will not be able to revert back.
Confirming the reset will delete all account settings installed apps and passwords.
Your TV will then automatically restart to its default settings.
Try This
WebOS 24 / WebOS 23
1Turn on the TV and press the button on your LG TV remote.
2Select [Gear Icon] to open the Settings menu.
3Select [General], then select [System] settings.
4Select [Reset to Initial Settings].
If a password is required and no password has been set, the default should password should be “0000”.
5Once you select [Reset to Initial Settings], select the reset option that is desired.
- [Reset All] will reset all settings including network settings.
- [Reset All except network settings] will reset all settings except for wireless and wired network configurations.
6Your TV will restart and the initial setup screen will appear. Follow the on-screen instructions and use the magic remote control to complete the initial setup.
If [Reset to Initial Settings] is grayed out, please contact our 24/7 Chat Support for assistance resetting the TV.
Other OS
- [WebOS 6.0 released 2021] - Press the button on the TV remote and select [All Settings] → [General] → [System] → [Reset to Initial Settings].
- [WebOS 5.0 released 2020] - Press the button on the TV remote and select [All Settings] → [Support] → [Reset to Initial Settings].
- [WebOS 4.5 released 2019 or before] - Press the button on the TV remote and select [All Settings] → [General] → [Reset to Initial Settings].
Need to contact us?
If you have other questions or concerns, reach out to our 24/7 Chat Support for further assistance.