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LG TV - How to Find the Model Number

  • Troubleshooting

At a Glance

You can display the TV model name on the screen using a hotkey.
You can also find it on the right rear label (left side from the watching direction).

Try This

Press the [Mute] button on the TV remote 3 times repeatedly.
This hotkey moves you to the model name screen.

Checking the model name with a hotkey on the TV remote

Press the mute button on the TV remote 3 times repeatedly.

quiet button image

Smart TV (WebOS)


TV information screen model name, serial number, etc.

Checking the model name on the rear label

Right rear side from the watching direction / left rear side

Location of the model number on the back of the TV

Left rear side from the watching direction / right rear side

Location of the model number on the back of the TV

Try This

How to check the model name using the TV menu.

➔ Open the TV Settings menu and select the menu items as instructed below.

The menu path may differ by product. Please consult the user manual.

[2020] Navigating to [Support] in the Settings menu
Turn on the TV and press the [Settings] button on your TV remote.
Select [All Settings] in the [Settings] menu.
Select [All Settings] in the [Settings] menu.
① You can see the model name by selecting [TV Information] in [Support].
Check TV information in customer support

This guide was created for all models, so the images or content may be different from your product.

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