Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

LG TV - How to Manually Update LG TV Software on WebOS 3.0

  • Troubleshooting

At a Glance

To update your LG TV software press the [Allow Auto Update] button to automatically update the software whenever a software update is available.

Try this

Go to [Settings] and then [General] and select the Customer Support menu.
You can check the TV model name on the TV information screen.

How to download the software from the website

① Visit the our Software and Drivers page.

Image found by searching for software update files on the homepage

② In the model name search box, enter a model name using at least 3 characters.
Select the desired model name from the search results to download the correct file.

Image to search model name on homepage

③ Save the latest version of the software.
Before downloading a file, be sure to check the details by clicking on the file title.

Image to download the update file of the homepage

Saving software to a USB storage device

Now save the downloaded software file to a USB storage device.

① Select the downloaded file, right-click on it, and select [Extract here] to extract the file.

② Connect the USB storage device to the PC and create a folder named [LG_DTV].
Save the software file to the [LG_DTV] folder in the USB storage device.

Upgrading the TV software using a USB storage device

① If you connect a USB device containing the LG_DTV folder to the USB port on your TV, a message will appear asking whether to update the TV software.
Select the Install button to start downloading.
If you already have the latest version installed in the TV, no change will be made.

Image to start software update

② The installation continues in the background. (You can watch the TV while the update is in progress.)
Do not unplug the power cord during the update.
When the update is complete, a pop-up appears (expected time required: 1 to 20 minutes).

To check the progress of the update, Go to General and then Customer Support.
Press the Allow Auto Update button to automatically update the software whenever a software update is available.

This guide was created for all models, so the images or content may be different from your product.

*Required question

Related Help Library

See more