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LG TV - Troubleshooting Insufficient Memory

  • Troubleshooting

At a Glance

An insufficient memory message on your LG TV can be resolved by deleting unused apps or by removing old photos and videos.

Note
  • The TV internal storage of your TV can range from 1 GB ~ 5 GB depending on the model.
  • It is NOT possible to increase the storage of your LG TV.

Try This

  1. How to Check Internal Storage

    1Turn on the TV and press the settings button button on your LG TV remote

    2Select the [Gear Icon] to open the Settings Menu.

    image showing the settings button on the remote and the gear icon in the settings menu

    3Select [Support] then select [TV Information].

    image showing the avilable internal storage option
  2. How to Delete Apps

    1Press the Home button on the TV remote to enter the Home menu.

    Image showin home button on the remote to show the apps menu

    2Highlight the app you wish to delete.

    3Then press and hold the [OK] button on the LG remote until icon of the delete trash can appears above the app icon.

    Image showin the apps ready to be deleted with the trash can icon above it

    4Selecting icon of the delete trash can will prompt a message asking [Are you sure you want to delete?].

    5Select [Yes].

  3. How to Remove Photos or Videos

    1Press the Home button on the TV remote to enter the Home menu.

    Image showin home button on the remote to show the apps menu

    2Select [Media Player / Photos and Videos] Media Player / Photos and Videos icon icon.

    Image showing the media player / Photos and Videos

    3Select the [Additional Settings] additonal settings icon menu.

    4Then select [Delete] from the dropdown list.

    Image showing the media player and the additinal settings option

    5Select the desired image(s), and press the [Delete] button.

    6A message will appear asking, " [Do you want to delete the selected file(s) from 'My Photos'?]".

    7If you select [Yes], the selected photo(s) will be deleted.

    Image showing the delete option
*Required question

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