At a Glance
If your TV is powering off/on by itself, this can be caused by improper ventilation, a loose power cord, or on/off timer being activated.
- Is the unit's power cord securely plugged-in to both the back of the TV and an electrical outlet?
(Please check both locations, cords may come loose sometimes) Yes No -
Plug the unit securely into an electrical outlet. Loose cords are the leading cause of intermittent power issues.
- Is the TV well ventilated? Yes Ventilation Recommendations
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- Do not install in a confined space such as a bookcase.
- Do not cover the product with cloth or other materials while plugged.
- Do not install in excessively dusty places.
- Keep the product away from direct sunlight.
- When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
- Is the On/Off/Sleep timer set? No What is this?
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Press the setting button on the TV remote and select [All Settings] → [General] → [System] → [Time & Timer] → [Timers].
If the problem continues, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.
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Service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.
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