Using your fingerprint provides another layer of security. In addition to securing your phone and locking contents, it also allows you to make secure mobile payments.
Note:Your fingerprint is used simultaneously with Knock Code, PIN, Pattern, or Password. Features and capability may vary by carrier.
To setup Fingerprint
-
Open Settings
> General tab >
Lock screen & security > Select screen lock > Fingerprints ON
Note: To register fingerprint, you need to first set security lock (knock code, Pin, etc.) to be used with fingerprint.
-
Tap NEXT, enter your lock screen protection, and then press OK.
-
Place your finger on the fingerprint sensor. Then, lift your finger, move it slightly and repeat until registered.
-
When complete, tap OK to exit or tap ADD MORE to register additional fingerprints.
-
To unlock the screen with your fingerprint, set Screen lock to ON
-
To use your fingerprint to unlock Content lock, set Content lock to ON
How to use Fingerprint?
-
With the display off, lightly place your finger on the Fingerprint sensor to turn on the main display. Hold your finger in place until the screen is unlocked. Alternatively, you can unlock using your fingerprints if you are on lock screen.
Note: If fingerprint recognition fails 5 times when trying to unlock your LG V35ThinQ, you will be required to unlock the device with the alternate lock screen method for security. Occasionally you will be required to enter your alternate lock screen method in lieu of your fingerprint. This is normal.
How to view locked content with Fingerprint
-
Select Gallery
> menu
> Show locked files.
-
Place finger lightly on Power/lock key for ~2 seconds to open locked images or memos.
Note: Requires Content lock option to be enabled in the fingerprint settings menu. A Password or Pattern lock (separate from lock screen) must be used in order to set content lock. After setting up appropriate lock method you will be asked to associate your lock with your Google account for recovery.
Things to check for proper fingerprint recognition
-
Keep the fingerprint sensor clean. If there is a foreign object such as water or dust on the sensor, it may affect the performance.
-
Dry skin or wound on the finger may affect the fingerprint recognition ratio.
-
If fingerprint recognition issues persist remove and re-add the fingerprint.
Note: If fingerprint recognition fails 5 times when trying to unlock your LG V35ThinQ, you will be required to unlock the device with the alternate lock screen method for security. Occasionally you will be required to enter your alternate lock screen method in lieu of your fingerprint. This is normal.
