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LG Washer - Troubleshooting Noises During the Cycle

  • Troubleshooting

At a Glance

Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level.

Try This

  1. Select Your Washer Model:

    front load washer
    Front Load Washer
    top laod washer
    Top Load Washer
  2. Is the noise during the wash or spin cycle?

    Wash Cycle Spin Cycle
  3. Front Load Washer - Wash Cycle

    1. Ensure the Shipping Bolts are Removed

      Open the door and try to shake the drum. If there is no wobble, remove the shipping bolts at the rear of the washer.

      image of the shiping bolts on the back of the washer
    2. Adjust the size of the load.

      For optimal performance, the tub should be about 2/3 of its capacity, as the laundry can move freely within the tub.

      image showing 3 washers filled with laundry, first one filled 2/3, second one filled 90%, last one, filled 10%
    3. Rearrange laundry in the drum.

      • Press the [Pause] button on the washer.
      • If the laundry is not evenly spread and stuck to one side in the tub, this can create a pounding or rattling noise during the spin cycle.
      • Laundry items such as rugs, blankets, mats, and waterproof fabrics, can cause the tub to become lopsided during the spins and prolong the spin time.
      image moving the laundry in the drum
    4. Check the drum for foreign objects stuck in the tub.

      • Remove any clothing that is inside the drum.
      • With the clothing removed, rotate the drum by hand to see if the noise continues. If the noise continues, the washer will require repair service.
      image showing removing debri from the inside of the washer

    WE'RE HERE TO HELP

    Need to contact us?

    If the noise continues after trying the above troubleshooting, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

  4. Front Load Washer - Spin Cycle

    1. Check if the Washer is Balanced

      • During the spin cycle, the tub rotates and vibrates.
      • Push the washing machine forward, backwards, and sideways to see if it shakes.
      • If you feel shaking, adjust the legs of the washer.
      image showing the washer moving becasue the legs are not balanced
    2. Rearrange Laundry in the Drum

      • Press the [Pause] button on the washer.
      • If the laundry is not evenly spread and stuck to one side in the tub, this can create a pounding or rattling noise during the spin cycle.
      • Laundry items such as rugs, blankets, mats, and waterproof fabrics, can cause the tub to become lopsided during the spins and prolong the spin time.
      image of the laundry being re arranged

    WE'RE HERE TO HELP

    Need to contact us?

    If the noise continues after trying the above troubleshooting, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

  5. Is the noise during the wash or spin cycle?

    Wash Cycle Spin Cycle
  6. Top Load Washer - Wash Cycle

    1. Rearrange laundry in the drum

      Press the [Pause] button on the washer.
      If the laundry is not evenly spread and stuck to one side in the tub, this can create a pounding or rattling noise during the spin cycle.
      Laundry items such as rugs, blankets, mats, and waterproof fabrics, can cause the tub to become lopsided during the spins and prolong the spin time.

      image of the laundry in the drum spread out evenly
    2. Check the drum for foreign objects stuck in the tub

      Remove the laundry and check if there is a foreign object such as a coin or a steel wire, etc. in the tub.
      If there is a foreign object stuck in, remove it using a tool.

      image removing debri from the washer
    3. Adjust the Load Size

      For optimal performance, the tub should be about 2/3 of its capacity, as the laundry can move freely within the tub.


    WE'RE HERE TO HELP

    Need to contact us?

    If the noise continues after trying the above troubleshooting, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

  7. Top Load Washer - Spin Cycle

    1. Check if the washer is balanced.

      • During the spin cycle, the tub rotates and vibrates.
      • Push the washing machine forward, backwards, and sideways to see if it shakes.
      • If you feel shaking, adjust the tilting side of the washing machine.
      image pushing down on a washer to see if its balanced
    2. Rearrange laundry in the drum

      • Press the [Pause] button on the washer.
      • If the laundry is not evenly spread and stuck to one side in the tub, this can create a pounding or rattling noise during the spin cycle.
      • Laundry items such as rugs, blankets, mats, and waterproof fabrics, can cause the tub to become lopsided during the spins and prolong the spin time.
      image of the laundry in the drum spread out evenly

    3. WE'RE HERE TO HELP

      Need to contact us?

      If the noise continues after trying the above troubleshooting, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

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