To verify if your refrigerator door qualifies for Courtesy Cosmetic Coverage we need to check a few steps.
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Unfortunately, due to the amount of time that has passed your unit does not qualify for Courtesy Cosmetic Coverage. Courtesy Coverage is available to assist customers with damage that may be due to manufacturing defects. Units that qualify must be new purchases reported within 7 days of delivery.
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Unfortunately, your unit does not qualify for Courtesy Cosmetic Coverage. Courtesy Coverage is available to assist customers with damage that may be due to manufacturing defects. Damages caused by delivery, installation, or by the consumer does not qualify. Please check with the dealer from where the refrigerator was purchased for additional options.
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Unfortunately, your unit does not qualify for Courtesy Cosmetic Coverage. This is only available for units that are Professionally installed.
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Contact us:
LG Chatbot
Email
Phone
Please contact customer service and be prepared to provide the following information:
- Model Number
- Serial Number
- Dealer Name
- Date of Purchase
- Date of Delivery
- Purchase Amount
- Detailed Description of Damage
- First and Last Name
- Physical Street Address
- Home Telephone Number
- Alternate Telephone Number
Once the representative checks everything, we will need a copy of the proof of purchase.
Note: The unit CANNOT be a floor model, open box, scratch and dent, or "As Is" Model.
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Awesome! Have a great day.
