Help Library

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    Troubleshooting
    LG Sound Bar - How to Enable the Auto Power Feature
    The method for turning on/off the Auto Power feature of the soundbar may vary by model. ... The remote controls and buttons shown in this guide may differ from those of yours. ... Please refer to your product’s user manual for detailed i...
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    Troubleshooting
    LG Sound Bar – Troubleshooting No Audio from External Sound System
    No audio from an external sound system is normally caused by an incorrect source, improper input, or an inadequate volume level. ... Note ... If the system speakers play sound, but your wireless subwoofer does not, refer to Connecting Yo...
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    Troubleshooting
    LG Sound Bar – Troubleshooting Audio Missing from Some Speakers (not all)
    If sound is not being produced by all speakers, it can indicate a problem with improper connection, incorrect settings, or a problem with the speaker. ... Note: ... If the system speakers play sound, but your wireless subwoofer does not,...
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    Installation
    LG Sound Bar – Why Isn’t My Subwoofer Connect to My LG Sound Bar?
    The subwoofer should pair automatically with its corresponding sound bar when powered on. ... If the subwoofer does not pair automatically, this can be resolved with a few troubleshooting steps. ... Note ... For best performance, ensure ...
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    Troubleshooting
    LG Sound Bar - Troubleshooting Bluetooth Not Connecting
    If your sound bar does not connect when using Bluetooth, this can be caused by the product being too far away, not being in Bluetooth mode, the sound is connecting to another device, or in rare case a failure with the unit. ... Try This
  • general article icon
    Troubleshooting
    LG Sound Bar - How to Enable BT LOCK
    To prevent unintended Bluetooth devices pairing to your sound bar, enable Bluetooth Lock. ... Note ... The sound bar remote will be required to complete this function. ... Try This ... Bluetooth lock ONLY prevents connections while the u...
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