LG NeoChef™ Microwave Oven - Troubleshooting Issues

• Here are some troubleshooting steps that may help prevent common issues when using your Neo chef microwave oven.

• If you plug in your microwave oven and it does not work properly, make sure the unit is plugged into a dedicated power outlet.

• Check the circuit breaker, and check to see that the power going to the outlet is working properly.

• If you notice sparking or arcing your cookware may not be safe for used in the microwave oven.

• Be sure all cookware and containers are labeled microwave-safe.

• Do not use foil containers, or china, or cookware with metal rims.

• If you notice your food is unevenly cooked or undercooking, follow these suggestions:

  • Test cookware to make sure it is microwave safe

  • Defrost food completely before cooking

  • Use correct cook time and power level

  • Turn or stir food while cooking

  • Make sure ventilation ports are not blocked

  • Do not cook without the glass tray.




• If you notice your food is overcooking, try reducing the cook time or power level.

• It is normal for steam to come out of the microwave oven vent.

• As with any other microwave oven, it is possible to overcook food in the microwave oven to the point that it produces smoke or even fire, damaging the oven cavity.

• Always monitor food while it is cooking in the microwave oven.




• Caution!

• Never operate the microwave oven while it is empty or without the glass tray.

• Never allow children to use the microwave oven unsupervised.