Help Library

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  • Document Contents
    Troubleshooting
    LG Air Conditioner - Error Codes
    An error code on the display of the room air conditioner can usually be resolvedby performing a few simple troubleshooting steps. If you need information abouta split unit or duct free air conditioner, they are considered business units,ple...
  • Document Contents
    Troubleshooting
    LG Air conditioner - No warm air during heating (Preheat)
    No warm air during heating (Preheat) Check Point 1. Indoor unit does not blow warm air when heating starts. 2. The product is preparing for heating. Indoor fan will not run until the unit reaches a certain temperatureto prevent blowing cold...
  • Document Contents
    Troubleshooting
    [LG air conditioner fan control] Fan speed and air flow cannot be adjusted
    Causes and Symptoms------------------- * I’m using Jet Cool or Auto (AI) as the operation mode. * It is defrosting or preheating while using the product in the heating mode.Are you using Jet Cool or Auto (AI) as the operation mode?➔ When us...
  • Document Contents
    Troubleshooting
    [LG Air Conditioner Heating] Heating does not provided, and preheat takes long
    If preheat takes long and occurs frequently, install an air guide to preventoutdoor unit from cold temperature, or remove obstacles or clean dusts off toreduce preheat time, and facilitate heating performance.Lukewarm air blowing all day lo...
  • Document Contents
    Repair
    [LG air conditioner remote control] The remote control is not working
    Doesn’t the product operate even if you press the Run button on the remotecontrol?Causes and Symptoms------------------- * The remote control batteries are discharged. * The circuit breaker has tripped. * This remote control is not the one ...
  • Document Contents
    Troubleshooting
    [LG Air Conditioner Air] Air does not blow
    The preheat function runs to prevent blow of chill air from the indoor unit whenoperating the heating mode first, and the defrosting function to keep heatingwell in winter.In such a case, air may not blow from the indoor unit.It is normal t...
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