Delivery & Installation Commitment

We deliver more than ,
appliances, we deliver ease

Getting started with your new LG product is effortless.
From delivery and installation, we handle everything reliably.

LG's Commitment

Delivery Coverage

Our all‑in‑one service covers delivery of your appliance, installation (not available for small TV products), and removal of your old appliance — all completed on the same day.

Enjoy free delivery within available areas. Delivery services are operational from Monday to Saturday, 8am to 5pm, subjected to availability. We do not provide delivery service on Sundays & Public Holidays.

Delivery Lead Time

Receive your product as early as 3 to 7 working days within Metro Manila from when your order is placed. And 3 to 14 days for provinces or areas outside Metro Manila.

Frequently Asked Questions

Q.

How do I know when my purchase will arrive?

A.

Upon receiving notification that the product has been picked and packed by our warehouse, you should be expecting to receive your product within 3-14 working days depending on your location and chosen delivery day.

Q.

How can I file for a return/refund?

A.

Upon the arrival of our delivery and installation team, please inform them if you decide not to accept the product. You may also opt to contact our customer service to ask for a return/refund. This should be communicated before unboxing the item.

If you choose to accept the product, please note that LG's return and refund policy will apply. Returns or refunds for opened products will only be considered if the product is found to be defective.