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8/21/2012
News from CPSC
U.S. Consumer Product Safety Commission
Office of Communications Washington, D.C.
For Immediate Release LG Recall Hotline: (866) 223-5355
August 21, 2012 Sears Recall Hotline: (888) 375-9741
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
LG Electronics and Sears Recall Gas Dryers For Repair Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately until a repair is completed on affected dryers. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: LG Electronics and Kenmore Elite® Gas Dryers
Units: About 21,000
Manufacturer: LG Electronics, Inc., of South Korea
Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.
Incidents/Injuries: LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.
Description: LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled.
Brand |
Model Numbers |
Serial Numbers |
LG Electronics
Kenmore Elite®
|
DLG0452W
DLG1320W
DLG2051W
796.90512900
796.90518900
796.91022900
796.91028900
796.91029900
796.92192900
796.92198900
796.92199900
|
001KW**00001 through 001KW**00090 911KW**00271 through 911KW**00630
001KW**00001 through 001KW**01518 002KW**00001 through 002KW**00450 911KW**00184 through 911KW**00561 912KW**00001 through 912KW**00090
001KW**00001 through 001KW**03150 002KW**00001 through 002KW**01620 911KW**00061 through 911KW**01860 912KW**00001 through 912KW**02520
001KW**00001~001KW**00180 911KW**00091~911KW**00450 912KW**00001~912KW**00450
001KW**00001~001KW**00540 002KW**00001~002KW**00090 911KW**00001~911KW**00450 912KW**00001~912KW**00270
001KW**00001~001KW**00360 002KW**00001~002KW**00042 911KW**00001~911KW**00315 912KW**00001~912KW**00540
001KW**00001~001KW**00270 002KW**00001~002KW**00090 911KW**00001~911KW**00171 912KW**00001~912KW**00539
001KW**00001~001KW**00270 911KW**00271~911KW**00402 912KW**00001~912KW**00450
001KW**00001~001KW**00270 911KW**00181~911KW**00542 912KW**00001~912KW**00270
001KW**00001~001KW**00360 911KW**00001~911KW**00440 912KW**00001~912KW**00270
001KW**00001~001KW**00084 911KW**00091~911KW**00361 912KW**00001~912KW**00270 |
Sold by: LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.
Manufactured in: South Korea
Remedy: Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Sears' customer service to schedule a free repair to replace the gas valve.
Some consumers have already been notified and have received the repair service.
ATTENTION: Dryers that have a colored sticker on the back, top, or a colored sticker or a plus sign ("+") on the back, bottom, near the gas valve assembly, have already been repaired. If accessible, consumers can check for these stickers or sign. If not accessible, contact LG or Sears as detailed below.
LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm's website at www.lg.com/us and click on Public Notices.
Sears Consumer Contact: For additional information and to schedule a repair, contact Sears toll-free at (888) 375-9741 between 7 a.m. and 9 p.m. CT Monday through Friday, and between 7:00 A.M. and 6:00 P.M. Saturday, or visit the firm's website at www.sears.com and click on Product Recalls under Customer Service.
LG Dryers:
DLG0452W DLG1320W DLG2051W
Sears Kenmore Elite Dryers:
796.90512900 796.90518900 796.91022900
796.91028900 796.91029900 796.92192900
796.92198900 796.92199900
Both LG and Kenmore Elite Dryers' Model and Serial Numbers are in the location shown in the diagram below:
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products-such as toys, cribs, power tools, cigarette lighters, and household chemicals-contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (800) 638-8270 for the hearing impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.
3Purchase an eligible LG Refrigerator and eligible LG Compact Refrigerator in a single transaction on www.lg.com and receive an instant saving at the point of sale for the value of the LG Compact Refrigerator. Discounted amount to equal the amount paid for the eligible LG Compact Refrigerator (before taxes, shipping, or handling). Products must be purchased in the same online order between May 18 – July 12, 2023 on www.lg.com to receive the instant additional savings. Maximum number of products of the same category allowed to qualify for the package discount is one (1). Savings will be reflected in the cart when all offer requirements are met. If any of the qualifying items are removed from the cart or part of the order is cancelled or returned, the promotional savings will be void. Prices and offers are non-redeemable for cash and non-transferable. Availability, prices and terms of offer are subject to change without notice.
Eligible Refrigerator models: LRFGC2706S, LRYKC2606S, LRYXC2606S, LRFXC2606S, LRYKC2606D, LRYXC2606D, LRFXC2606D, LRFOC2606S
Eligible Compact Refrigerator model: LRONC0605V
4Get an instant rebate amount of $250 when you bundle eligible LG Built-In Wall Oven and LG Cooktop appliances in a single purchase between 5/18/2023 and 9/13/2023. This offer is subject to availability. The maximum number of appliances of the same category allowed to qualify for this rebate is one (1). If any of the qualifying items are removed from the cart or part of the order is cancelled or returned, the promotional savings will be void. Prices and offers are non-redeemable for cash, non-transferable and may not be combined with other offers/discounts. Availability, prices and terms of offer are subject to change without notice.
Eligible Wall Oven:
MZBZ1715S, LWC3063BD, LWC3063ST, LWD3063ST, LWD3063BD, LWS3063ST, LWS3063BD, WSEP4723D, WSEP4723F, WDEP9423D, WDEP9423F, WCEP6423D, WCEP6423F, WSEP4727F, WDEP9427F, WCEP6427F
Eligible Cooktop:
LCG3011ST, LCG3011BD, LCG3611ST, LCG3611BD, LCE3010SB, LCE3610SB, CBGJ3023D, CBGJ3023S, CBGJ3623D, CBGJ3623S, CBGJ3027S, CBGJ3627S
5Receive 10% off the pre-tax sales amount and an additional $245 off when you purchase a bundle of four (4) eligible LG Kitchen appliances in a single purchase between May 18 and June 20, 2023. The 10% savings is based on the pre-tax sales amount. This offer is subject to availability. Maximum number of appliances of the same category allowed to qualify for savings is one (1).
Eligible Appliances:
DISHWASHER: LDPS6762D, LDPS6762S, LDFN4542D, LDFN4542S, LDTS5552D, LDTS5552S
OTR: MVEM1825D, MVEM1825F, MVEL2033D, MVEL2033F
RANGE: LREL6323D, LRGL5823D, LREL6323S, LRGL5823S, LREL6325F, LREL6325D, LRGL5825F, LRGL5825D, LSEL6335D, LSEL6335F, LSGL6335D, LSGL6335F
REFRIGERATION: LMXS28626D, LMXS28626S, LRFS28XBD, LRFS28XBS
Images may be simulated and dramatized for illustrative purposes. Actual features, functionality, and other product specifications may differ and are subject to change without notice. Prices, promotions, and availability may vary by model, store, and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for their final price and availability.