Skip to Contents

HBS-FN4

Help Library

Topic

  • Document Contents
    Installation
    LG Photo Printer - I want to install Pocket Photo App
    I want to install Pocket Photo AppSymptomTo use Pocket Photo APP How to fixTo use Pocket Photo, you need to install the App in your phone.You can installfrom Android market, or by scanning the QR code on the box or in the user’smanual or th...
  • Document Contents
    Operation
    LG Photo Printer - I want to connect to my phone through USB
    I want to connect to my phone through USBSymptomTo connect through USB cableHow to fixHow to use connect※ This is only supported by Android 4.2.2( Icecream sandwich) version andbelow. 1. Connect LG Pocket Photo and Smartphone through USB ca...
  • Document Contents
    Troubleshooting
    LG Photo Printer - I want to know MAC address
    I want to know MAC addressSymptomTo check MAC addressHow to fix※ How to check MAC address You can check the MAC address here.1. Open the paper tray cover.2. Open the upper cover.3. You can see the label inside.※Cautions① Open the cover afte...
  • Document Contents
    Troubleshooting
    LG Printer - Bad quality for printed image
    Bad quality for printed image CauseIf you have zoomed the image or if its resolution is below 1280*2448 pixels, theimage quality may not be good.How to fixDo not zoom your photo and please maintain its optimal resolution which is1280*2448 p...
  • Document Contents
    Troubleshooting
    LG Photo printer - I can't turn it on
    I can't turn it onSymptomYou can’t turn on the power. Things to check1. Try to connect the power cable again. Check the outlet on the wall. 2. Press EJECT button on the product and check if the door opens.※ If there is a problem with full d...
  • Document Contents
    Troubleshooting
    LG Photo Printer - It turns off automatically
    It turns off automaticallySymptomIt automatically be turns off. CauseIt will be turned off if automatic off is set.How to fixCheck time for automatic off in the LG Pocket Photo App Settings. (Connectthrough USB cable)
See more

Contact Us

Whatsapp

01229307777

Sat~ Fri

From 9:00 AM to 10:00 PM

Official Holiday

From 9:00 AM to 06:00 PM

Telephone

19960

Sat~ Thru

From 8:30 AM to 5:30 PM

Friday & official holiday is off

Email us
Facebook
Care & Delight App
Customer Feedback
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.