smb
Q1. Which business categories are eligible under SMB?
Sole proprietorship and corporations are eligible. The program is mainly for small and medium business owners starting businesses and seeking GST deduction for company use.
Q2. What type of businesses can buy under SMB?
Businesses such as café & dining, e-commerce, house building, finance, etc. can buy products under the SMB category.
Q3. Do I need a GST validation to access my account?
Yes, account eligibility is subject to GST validation.
Q4. What is the processing time for my order?
The estimated delivery time for each product can be checked using a PIN code. Users need to enter the PIN code on the product buying page at https://www.lg.com/in/. Please be aware that there may occasionally be a slight processing time delay, such as during the holiday rush, big sale events, or other circumstances beyond the entity's control. We appreciate your trust in us, and LG India works hard to complete your purchase in 10 days.
Q5. How can I track the status of my order?
You can track your order by visiting your account on https://www.lg.com/in/, or by clicking on the link sent to you through email or message by LG. You may see one of the following order tags:
● Order placed - Place order
● Order packed - Preparing for delivery
● Order shipped - Picking for delivery
● Order out for Delivery - On delivery
● Order delivered - Delivery completed
You will receive a delivery notification with the shipment tracking number as soon as your order ships. With these tracking details, you may follow your shipment via the delivery service. Buyers can download the invoice too from the order details page.
Q6. How do I cancel an order?
Order cancellation is simple and can be done anytime until the invoice is generated. You can start by an online order search in the My Account section on lg.com/in. Once your invoice has been generated, your order cannot be cancelled. A cancel button is available and reflected if your order is eligible for cancellation.
Q7. I am not able to cancel my order, what should I do?
If you are facing any technical difficulties with the LG website, please call 08069379999 or contact via email at https://www.lg.com/in/support/ or WhatsApp at 9711709999.
Q8. Why is my order tracking information not updating?
Tracking information might not reflect immediately. It can take up to 24 hours for your shipment status to be reflected. If you still experience delays, please contact LG's customer service team.
Q9. What should I do if my tracking number doesn’t work?
08069379999 or contact via email at https://www.lg.com/in/support/ or WhatsApp at 9711709999, if you face any difficulty related to your tracking number.
Q10. Where can I check the discounts?
Users can find discounts for each product on Product Buying Page.
Add items to your MY LG wishlist
